I still can´t upgrade in the Centos Server.
I have to install two Ubuntu servers. One with the 3.8 Version and one with
4.0.1 version (with APT). And make and upgrade per version, Dump the
original database and import to ubuntu, for migrate to 3.8.10. Dump and
migrate to version 4.0.1 and so the
RT: rt-4.0.5
Ubuntu 10.04.3 LTS
Hello everybody
I have a strange Problem with my Test-Environment RT based on RT 4.0
if i try to restart apache and get on the webif there comes an apache
error and the last lines from the apache log says the following :
error.log
Set
Compilation failed
Kevin,
If i could Prefix a string,can i use AD authentication ?Can you guide me
with that hack ?thanks in advance
Murugan
On Mon, Mar 26, 2012 at 7:15 PM, Kevin Falcone falc...@bestpractical.comwrote:
On Sat, Mar 24, 2012 at 03:59:27PM +0530, Murugan wrote:
I am new to RT and installed
I suspect the 2 lines
#Set(@Plugins,(qw(RT::Extension::QuickDelete
RT::Extension::CommandByMail)));
Either you start the 2 lines with # or you don't.
You want either
#Set(@Plugins,(qw(RT::Extension::QuickDelete
#RT::Extension::CommandByMail)));
or
On 23/03/12 22:28, Thomas Sibley wrote:
On 03/23/2012 07:59 AM, Dan Baines wrote:
Is there any extra config that needs to be added, to get this working
properly, as I only had the ParseNewMessageForTicketCcs flag enabled,
and then a few RTAddressRegexp entries to cover all of the RT queues?
On Fri, 2012-03-23 at 15:05 -0700, Brent Wiese wrote:
I noticed in the notes that when you enable SSL/TLS, it invokes
NET::SSLeay.
This is why RT::Authen::ExternalAuth prompts about SSL LDAP
Connections when you run `perl Makefile.PL`.
I'd installed via cpan so didn't notice that
On Tue, Mar 27, 2012 at 09:48:54AM -0700, Brent Wiese wrote:
Alas, no, it didn't help:
[Tue Mar 27 16:43:36 2012] [critical]:
RT::Authen::ExternalAuth::LDAP::_GetBoundLdapObj Can't bind:
LDAP_OPERATIONS_ERROR 1
On 03/27/2012 12:48 PM, Brent Wiese wrote:
I'm not convinced it works. I challenge someone to respond with yes,
I can successfully use ExternalAuth against AD via SSL and post
their challenges/config. :)
Just a couple weeks ago I setup RT::Authen::ExternalAuth against AD via
SSL for a
On 03/27/2012 12:48 PM, Brent Wiese wrote:
Alas, no, it didn't help: [Tue Mar 27 16:43:36 2012] [critical]:
RT::Authen::ExternalAuth::LDAP::_GetBoundLdapObj Can't bind:
LDAP_OPERATIONS_ERROR 1
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:492)
Note that
On 03/27/2012 12:48 PM, Brent Wiese wrote:
Alas, no, it didn't help: [Tue Mar 27 16:43:36 2012] [critical]:
RT::Authen::ExternalAuth::LDAP::_GetBoundLdapObj Can't bind:
LDAP_OPERATIONS_ERROR 1
(/opt/rt4/local/plugins/RT-Authen-
ExternalAuth/lib/RT/Authen/ExternalA
uth/LDAP.pm:492)
I have a fresh install of RT 4.0.5 on a new server. I pointed this new instance
to an existing RT 4.0.2 database (after running the db upgrade script).
The problem I am having is that the query builder:
Existing saved searches execute with no problems. All new searches end-up URL
encoded, thus
On 03/27/2012 01:56 PM, Brent Wiese wrote:
'tls' = 0,
'ssl_version' = 3,
'net_ldap_args' = [
version = 3, port = 636, debug = 8
Before I dive into this any further than my current
implementation already is, I figured I'd ask:
Is there any way to hide and show CFs depending on
the value of another CF?
We only want an additional list of CFs shown if a
certain CF (the control CF) has a certain value.
if CF foo has value
On Tue, Mar 27, 2012 at 23:16, Jeff Blaine jbla...@kickflop.net wrote:
Before I dive into this any further than my current
implementation already is, I figured I'd ask:
Is there any way to hide and show CFs depending on
the value of another CF?
We only want an additional list of CFs shown
On Tue, Mar 27, 2012 at 10:38, Juanjo juanji...@gmail.com wrote:
I still can´t upgrade in the Centos Server.
I have to install two Ubuntu servers. One with the 3.8 Version and one with
4.0.1 version (with APT). And make and upgrade per version, Dump the
original database and import to ubuntu,
On Mon, Mar 26, 2012 at 22:04, Paul Tomblin ptomb...@xcski.com wrote:
I would like to put a group name into a custom field, and then see only the
tickets in a certain queue where that group is a group that I belong to. I
know how to do this from pgsql:
select t.*
from tickets t
join queues
On 3/27/2012 5:05 PM, Ruslan Zakirov wrote:
if CF foo has value YES
Show CF X, Y, and Z
else
Do not show CF X, Y, and Z
Use custom java script for that.
That would be nice.
I'm not sure how one would go about that given that the
CF table row ids are sequentially named on the
On Wed, Mar 28, 2012 at 01:34, Jeff Blaine jbla...@kickflop.net wrote:
On 3/27/2012 5:05 PM, Ruslan Zakirov wrote:
if CF foo has value YES
Show CF X, Y, and Z
else
Do not show CF X, Y, and Z
Use custom java script for that.
That would be nice.
I'm not sure how one would go
We have an existing RT 3.8.8 instance and our helpdesk manager has
noticed that they're creating a lot of similar tickets. We have several
custom fields definied and he'd like to be able to create certain
pre-defined ticket types that would automatically fill in the
appropriate values for these
On 03/27/2012 01:56 PM, Brent Wiese wrote:
'tls' =
0,
'ssl_version' =
3,
'net_ldap_args' =
[ version = 3, port = 636, debug
On Mon, Mar 26, 2012 at 02:04:46PM -0400, Paul Tomblin wrote:
I would like to put a group name into a custom field, and then see only
the tickets in a
certain queue where that group is a group that I belong to. I know how to
do this from pgsql:
I assume you mean From TicketSQL, as
On Mon, Mar 26, 2012 at 05:53:16PM +0200, Alberto Villanueva wrote:
I have used next contribution (AddHistoryToMail [1]) and it runs
perfectly :-)
My users' problem they don't want to see html code. In the
correspond mail appears: acentuacioacute;n.
I have commented next line but the
On Tue, Mar 27, 2012 at 08:38:04AM +0200, Juanjo wrote:
I still can*t upgrade in the Centos Server.
I have to install two Ubuntu servers. One with the 3.8 Version and one
with 4.0.1 version
(with APT). And make and upgrade per version, Dump the original database
and import to
On Tue, Mar 27, 2012 at 03:21:38PM +0530, Murugan wrote:
If i could Prefix a string,can i use AD authentication ?Can you guide me
with that hack
?thanks in advance
You'll need to search the mailing list archives, I've not configured
RT like this so I'm not sure what you'll need to do.
On Tue, Mar 27, 2012 at 03:08:53PM -0700, David Good wrote:
We have an existing RT 3.8.8 instance and our helpdesk manager has
noticed that they're creating a lot of similar tickets. We have several
custom fields definied and he'd like to be able to create certain
pre-defined ticket types
David,
I'm not sure if this would work for you, but I've lalways used a script to
pre-fill any other ticket fields (CF's or otherwise) based on the existing
values of some other field.
If you know what those values are and they are consistent, that might work.
Kenn
On Tue, Mar 27, 2012 at 5:36
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