Re: [rt-users] RT Visual Interface Enhancements Enquiry

2012-07-11 Thread Nafiesa Allie
OK, I figured out how to get RT to incorporate the code that I put into the Callback for the Header, however, there is something wrong with my code. Please can you give me guidance? Remember, that in the end I want the dashboard panels to lie side by side, and not the panels on the RT at a

Re: [rt-users] RT Visual Interface Enhancements Enquiry

2012-07-11 Thread Nafiesa Allie
Here is the error I got with my callback: Undefined subroutine HTML::Mason::Commands::jQuery called at /svr/rt4/local/html/Callbacks/SLAC/Elements/Header/Head line 2. On 11 July 2012 11:02, Nafiesa Allie nafie...@kromco.co.za wrote: OK, I figured out how to get RT to incorporate the code that I

Re: [rt-users] RT Visual Interface Enhancements Enquiry

2012-07-11 Thread Ruslan Zakirov
On Wed, Jul 11, 2012 at 12:17 PM, Nafiesa Allie nafie...@kromco.co.za wrote: Here is the error I got with my callback: Undefined subroutine HTML::Mason::Commands::jQuery called at /svr/rt4/local/html/Callbacks/SLAC/Elements/Header/Head line 2. Do you expect us to guess what in the file?

Re: [rt-users] RT Visual Interface Enhancements Enquiry

2012-07-11 Thread Nafiesa Allie
Did you not get my mail with the attachment? Ok, I will put it in writing: the file that I created is /svr/rt4/local/html/Callbacks/SLAC/Elements/Header/Head and its contents is: %INIT jQuery('table.myrt td.boxcontainer div').detach().appendTo('table.myrt tbody tr').wrap('td

Re: [rt-users] RT Visual Interface Enhancements Enquiry

2012-07-11 Thread Odhiambo Washington
On Wed, Jul 11, 2012 at 3:19 PM, Nafiesa Allie nafie...@kromco.co.zawrote: Did you not get my mail with the attachment? Ok, I will put it in writing: the file that I created is /svr/rt4/local/html/Callbacks/SLAC/Elements/Header/Head and its contents is: %INIT jQuery('table.myrt

Re: [rt-users] Change the place of title page name

2012-07-11 Thread Jonathan Khattir
OK, I created the callbacks Head and I put in jQuery('#header h1').prependTo('#body'); I clean cache, restart server but i have an error : Error during compilation of /opt/rt4/local/html/Callbacks/MobiquiThings/Elements/Header/Head: Useless use of concatenation (.) or string in void context at

[rt-users] searching for tickets that haven't had a response yet?

2012-07-11 Thread Roedel, Mark
What's the proper TicketSQL to return the list of tickets that don't yet have a Told date set?

Re: [rt-users] RT Visual Interface Enhancements Enquiry

2012-07-11 Thread Ruslan Zakirov
On Wed, Jul 11, 2012 at 3:50 PM, Odhiambo Washington odhia...@gmail.com wrote: On Wed, Jul 11, 2012 at 3:19 PM, Nafiesa Allie nafie...@kromco.co.za wrote: Did you not get my mail with the attachment? Ok, I will put it in writing: the file that I created is

[rt-users] Help to configure incoming e-mails

2012-07-11 Thread Alberto Villanueva
Hi all, I'm configuring RT to a customer. It runs all enabled features except the creation of defects using an e-mail. I have installed CommandByMail and it was installed successfully. I'm going to describe the problem: - Machine_A - Unix - RT installation (4.0.5) -

[rt-users] RES: Help to configure incoming e-mails

2012-07-11 Thread Diaulas Castro
My setup is near what you want to achieve, but i used procmail/RT CLI instead of CommandBymail. With ExchangeServer (mine is Office365) I configured postfix to send all the outgoing mails with From field same as the user who logs on exchange. Since apache user send mail the exchange server

Re: [rt-users] searching for tickets that haven't had a response yet?

2012-07-11 Thread Bill Cole
On 11 Jul 2012, at 10:27, Roedel, Mark wrote: What's the proper TicketSQL to return the list of tickets that don't yet have a Told date set? The answer to that may be version sensitive, since it appears to me that there is breakage in at least versions 3.8.7, 3.8.11, and 4.0.5. You will