On Thu, Aug 16, 2012 at 06:08:29PM +, Thomas Simmons wrote:
All of the documentation I found stated MinPasswordLength.
The official documentation that ships with RT is
/opt/rt4/etc/RT_Config.pm for config options.
Do you have the ability to correct this information on the page below?
The
On Fri, Aug 17, 2012 at 11:23:21AM +0200, Martin Drasar wrote:
is it possible to access ticket object from MakeClicky callback? For
example, I have a callback that recognizes an IP and allows to perform
set of actions on click. And for one of that action, I need to have
current ticket subject.
On Fri, Aug 17, 2012 at 12:40:52PM +0100, Simon Dray wrote:
I am trying to use REAST API from excel and can do simple queries but want
to use a saved
search does anyone know of REST command line that can do this, I want to
import the saved
search out into a spreadsheet
You cannot
On Fri, Aug 17, 2012 at 11:27:03AM -0700, April Rosenberg wrote:
I have RT 4.0.5 set up to accept mail and not create new users. I am using
RT::Authen::ExternalAuth. I have a problem where some of my users are not
using their original
email address to send emails to RT. When they
On Wed, Aug 15, 2012 at 12:12:21PM +0100, Giuseppe Sollazzo wrote:
Hi there,
I was wondering if there's any command line utility or API call that I
can use to add users to a group in bulk, in RT4.
I have something like
user1@domain
user2@domain
user3@domain
user4@domain
they are
Kevin Hi
Thanks for taking the time to answer but the RSS feed doesn't give me the data
and formatting I wanted, the result I was trying to get was the same as an
output directly to the spreadsheet. My SQL is not good enough to stitch all the
bits together. I am trying to make easy for
-Original Message-
From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-
boun...@lists.bestpractical.com] On Behalf Of Kevin Falcone
Sent: Friday, August 10, 2012 5:48 PM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] HTML emails and attachments
On Thu,
Greetings all,
I am attempting to create a custom page that will serve as a directory
listing for a few folders that contain reports generated through BIRT.
I have already modified the left-side navigation bar, and I have also gotten
to the point when I can make the new custom page display all
On Mon, Aug 20, 2012 at 04:02:27PM +0100, Simon Dray wrote:
Thanks for taking the time to answer but the RSS feed doesn't give me
the data and formatting I wanted, the result I was trying to get was
the same as an output directly to the spreadsheet. My SQL is not good
enough to stitch all the
On Mon, Aug 20, 2012 at 10:21:32AM -0500, Josh Hopkins wrote:
HTML emails and attachments work fine together.
Please post your template, I assume you have blank lines in the wrong
places.
Here is the template.
RT-Attach-Message: yes
Content-Type:text/html
See those two blank lines?
On Mon, Aug 20, 2012 at 09:41:32AM -0700, ikeusmaximus wrote:
I am attempting to create a custom page that will serve as a directory
listing for a few folders that contain reports generated through BIRT.
I have already modified the left-side navigation bar, and I have also gotten
to the
Kevin Falcone-2 wrote:
That code isn't PHP, which is probably why it doesn't load properly.
RT is written in perl using HTML::Mason.
I realize that the three lines that I posted are not PHP, I was just posting
them as a reference, because those three lines cause the new page to look
like
On Mon, Aug 20, 2012 at 09:51:58AM -0700, ikeusmaximus wrote:
Kevin Falcone-2 wrote:
That code isn't PHP, which is probably why it doesn't load properly.
RT is written in perl using HTML::Mason.
I realize that the three lines that I posted are not PHP, I was just posting
them as a
Hi.
I'd like to notify my customers if they have unanswered (by them) tickets.
I do it via rt-crontool and almost finished, but there is one little issue
i'd like to fix: normally, client will get one email for every ticket that
match criteria, and I'd like to gather all tickets (subjects with
Kevin,
Thanks for pointing me at the right files. I found the three places mail
is going out.
Sub createUser sends out two of the emails as the unless statements that
call mailError then don't seem to error out of the sub.
The third message is coming from further down in sub
I send a copy of my latest code to my client. He followed my installation
instructions (added the plugin name to RT_SiteConfig.pm @Plugins, do a
perl Makefile.pm; make; make initdb; make install, restart the server),
but when he tries to go to the first page of my code
Hi,
I've encountered a few issues since my recent upgrade from 4.0.4 to 4.0.6.
It would seem some of the variables I have set in RT_SiteConfig.pm don't
appear to be pushing through to RT_Config.pm.
As such, I am forced to modify RT_Config.pm direct before some changes
actually work.
ie.
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