Re: [rt-users] Add to all emails a link to the ticket.

2012-10-06 Thread Juanjo
Any help? El 01/10/2012 17:02, Juanjo juanji...@gmail.com escribió: Hi to all. When we create or assign a ticket the email that the user receive have a link to the ticket. But one response with email about the ticket make the user connecto to see it on the rt system. Coud i attach a link

Re: [rt-users] share dashboard with a group

2012-10-06 Thread Kenneth Crocker
First of all, you cannot save/share a search/dashboard for a group unless you are a member of that group. If you are an admin with the correct privileges, you can set the privileges for that group to allow them to see/load/modify that search/dashboard. If you don't want to be a member of a bunch