On Thu, Feb 07, 2013 at 03:21:43PM -0500, Joshua Lansford wrote:
On 02/07/2013 02:43 PM, Jay Ashworth wrote:
Question: do you guys make a point, at all, of evangelizing to distro
maintainers and packagers that they package 4.x, or, more to the point
pull 3.x*out* of repos?
I checked and
On Thu, Feb 07, 2013 at 12:03:55PM -0800, Thomas Sibley wrote:
I don't think we'd advocate for pulling 3.8 packages entirely until it's
officially EOL'd. Still, I believe there is an Ubuntu ticket in
Launchpad about pulling 3.8 from the next distro version they release
(opened by someone from
On 02/08/2013 05:15 AM, Dominic Hargreaves wrote:
Which wiki, OOI?
https://help.ubuntu.com/community/Request%20Tracker
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On 02/07/2013 03:41 PM, Jay Ashworth wrote:
About the wiki, it's largely me you're complaining about, so you got
the right guy: I did a large bolus of rework on it around 3.8 release
time, and have not been using rt-due to job changes-since, so I haven't
gotten around to reworking it again for
I am a little confused about the removal of the 3.8 version. I just set up
a 3.8 because according to the documentation I saw, it was what was
required for RT/IR add-on. RT is nice, but the IR add-on is what drove us
to adopt.
Is this correct, that the IR update for RT 4.0 is not yet ready or
Is this correct, that the IR update for RT 4.0 is not yet ready or did I
install an older release unnecessarily?
Looks like there is an alpha version ready for testing:
http://lists.bestpractical.com/pipermail/rtir/2011-October/000579.html
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On Fri, Feb 08, 2013 at 06:36:08AM -0800, joshua.lansf...@laserlinc.com wrote:
Is this correct, that the IR update for RT 4.0 is not yet ready or did I
install an older release unnecessarily?
Looks like there is an alpha version ready for testing:
- Original Message -
From: Joshua Lansford joshua.lansf...@laserlinc.com
My apologies. Your article was indeed well written and did not provide
me with any difficulty in setting up RT. Google also complements your
hardwork by directing me to it when I needed the information. Sadly I
- Original Message -
From: Joshua Lansford joshua.lansf...@laserlinc.com
On 02/08/2013 05:15 AM, Dominic Hargreaves wrote:
Which wiki, OOI?
https://help.ubuntu.com/community/Request%20Tracker
Oh.
Missed this. No, that wasn't my work; I thought you were talking about
the community
On 02/08/2013 02:17 AM, Dominic Hargreaves wrote:
On Thu, Feb 07, 2013 at 12:03:55PM -0800, Thomas Sibley wrote:
I don't think we'd advocate for pulling 3.8 packages entirely until it's
officially EOL'd. Still, I believe there is an Ubuntu ticket in
Launchpad about pulling 3.8 from the next
On 02/08/2013 05:31 AM, Kevin Holleran wrote:
I am a little confused about the removal of the 3.8 version. I just set
up a 3.8 because according to the documentation I saw, it was what was
required for RT/IR add-on. RT is nice, but the IR add-on is what drove
us to adopt.
Is this
Ha! I hope to get there but I am very green on both RT the IR portion.
Once I feel I have my feet under me though, I may do just that!
Thanks for the info and the great tool!
--
Kevin Holleran
Master of Science, Computer Information Systems
Grand Valley State University
Master of Business
we only allow tickets submitted thru a webform
how can i disable the New ticket in button in RT at the top of the page?
[image: Inline image 1]
image.jpeg
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nevermind, i found it.
/opt/rt4/share/html/Elements/CreateTicket
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On Fri, Feb 08, 2013 at 01:54:04PM -0800, jesse west wrote:
we only allow tickets submitted thru a webform
how can i disable the New ticket in button in RT at the top of the page?
The 'New Ticket In' is a PageWidget() which is part of the menu.
You can read about changing menus using
thanks for the reply. i'll try to figure how to do it the way you suggest
in the meantime, i changed /opt/rt4/share/html/ElementsCreateTicket
from:
%ARGS
$SendTo = '/Ticket/Create.html',
/%ARGS
to:
%ARGS
$SendTo = '/',
/%ARGS
On Fri, Feb 8, 2013 at 2:50 PM, Kevin Falcone
On Fri, Feb 08, 2013 at 02:55:37PM -0800, jesse west wrote:
thanks for the reply. i'll try to figure how to do it the way you suggest
in the meantime, i changed /opt/rt4/share/html/ElementsCreateTicket
from:
If you're going to just change the element, at least do it in a local
Hi there,
I've been working on a web app that does a lot of REST requests
to RT. Recently, I've been assigned the task of adding rich text/html
capabilities to the web app ( textareas+ckeditor ).
I have completed the task but now the web app takes more time than it used
to in order to display a
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