Don't forget the cronjobs:
https://github.com/bestpractical/rt/blob/stable/README#L190
https://github.com/bestpractical/rt/blob/stable/README#L198
Chris
Am 26.02.2013 01:09, schrieb John Buell:
> Ok, I have users set up, groups set up (company departments), queues set
> up…. The RT box seems to
Ok, I have users set up, groups set up (company departments), queues set up
The RT box seems to be sending messages back and forth to our main Exchange box
with no trouble at all The RT web interface itself is only viewable from
within our network, but I don't personally see that as a pr
On 02/23/2013 01:54 PM, Robert Nesius wrote:
> I upgraded my RT 4.0.4 install to 4.0.10 last night. I just wanted
> to give a tip of the hat to best-practical team for making that a
> very smooth process. 3.8.x to 4.0 was necessarily a bit of a bear -
> and even that was pretty darned smooth. B
On Feb 25, 2013, at 12:00 PM, rt-users-requ...@lists.bestpractical.com wrote:
>
> --
>
> Message: 2
> Date: Mon, 25 Feb 2013 10:29:31 +0100
> From: Emmanuel Lacour
> To: rt-users@lists.bestpractical.com
> Subject: Re: [rt-users] Mandatory Fields enforcement
> Messag
maybe this helps you guys helping me!
My Cronjob:
/ 5 * * * * /usr/bin/rt-crontool%
--search RT::Search::FromSQL
--search-arg 'Type = "reminder" and (Status = "open" or
Status = "new")'
--condition RT::Condi
On Fri, Feb 22, 2013 at 09:52:37PM +, Raymond Corbett wrote:
> Forgive me as we are very new the all the settings that RT offers and you are
> very kind.
>
> I would answer generally I would say.
>
> We would like to see the a history list on the ticket to track replies and
> comments and
Are you sure that this perl /opt/perl/bin/perl
> [cwfox@admin-new perl]$ /opt/perl/bin/perl -le 'print foreach @INC'
> /opt/perl/lib/site_perl/5.16.2/x86_64-linux
> /opt/perl/lib/site_perl/5.16.2
> /opt/perl/lib/5.16.2/x86_64-linux
> /opt/perl/lib/5.16.2
Is the same as this perl?
> /usr/local/li
On Fri, Feb 22, 2013 at 06:13:25PM +, Raymond Corbett wrote:
>
>Quick Ticket Creation Owner defaults to ‘Me’ We would like the
>default to be ‘Nobody’
>
no configuration way for this, you have to patch the file
"share/html/Elements/QuickCreate" (not that difficult, but docu
On Fri, Feb 22, 2013 at 07:03:48AM -0500, Joe Kirby wrote:
> I have installed the extension, with help from Rus (Thank You), to
> require mandatory fields be filled in prior to a response or comment.
> Is there a way to enforce this on any update except the queue change?
> I hav
On Thu, Feb 21, 2013 at 05:14:11PM +, Raymond Corbett wrote:
>No problem setting the global look of RT at a Glance for all users.
>
>My question. How can one globally change the Display Columns in the
>portal Newest Unowned Tickets?
>
>By default the columns are id, subjec
10 matches
Mail list logo