Hello RT list,
My question may sound silly, but I really need your advice, because
coding is not my best side.
I have a request from our managers - once they open a queue, there is a
link on the right corner Spreadsheet, and it's exporting the queue's
information into file. I need to link the
I believe what you are seeing is working as designed as the ticket
must already be created in order to manipulate via commandsbymail
extension.
-Drew
On Wed, Mar 6, 2013 at 1:47 PM, Edsall, William (WJ) wjeds...@dow.com wrote:
Hello,
Commandsbymail is working for us, but it does not work on
When attempting to use charts,
I get the message Graphical Charts are not Available.
Are there additional plug ins or anything needed to use the Chart feature.
RT 4.0.10
[ARC]http://www.arcproductions.com/
Ray Corbett Technology Projects Manager
p: 416.682.5200 x5232 | f: 416.682.5209
On Thu, Mar 07, 2013 at 10:32:59AM +0200, Явор Маринов wrote:
My question may sound silly, but I really need your advice, because
coding is not my best side.
I have a request from our managers - once they open a queue, there
is a link on the right corner Spreadsheet, and it's exporting the
On Thu, Mar 07, 2013 at 09:24:29AM -0600, Drew wrote:
I believe what you are seeing is working as designed as the ticket
must already be created in order to manipulate via commandsbymail
extension.
What do you base that on?
On Wed, Mar 6, 2013 at 1:47 PM, Edsall, William (WJ)
On Thu, Mar 07, 2013 at 03:28:21PM +, Raymond Corbett wrote:
When attempting to use charts,
I get the message Graphical Charts are not Available.
Are there additional plug ins or anything needed to use the Chart feature.
I don't think you have GD installed.
You can grab your
Hi All,
I'm having an issue with with rt4.0.10 after an upgrade from rt4.0.5.
The upgrade seemed to go very smoothly with no errors and finished quickly.
I restarted Apache and browsed to the login page.
My user authenticated as expected (via ldap) but I got 404 page not found
error.
This line
On Thu, Mar 07, 2013 at 04:33:40PM +, Rory wrote:
Hi All,
I'm having an issue with with rt4.0.10 after an upgrade from rt4.0.5.
The upgrade seemed to go very smoothly with no errors and finished quickly.
I restarted Apache and browsed to the login page.
My user
Thanks Kevin.
I've updated to version 0.13 from CPAN but when I restarted apache I got
the same error. Am I missing something?
Is there a way I can check that RT is using the correct version?
Rory
On 7 March 2013 16:46, Kevin Falcone falc...@bestpractical.com wrote:
On Thu, Mar 07, 2013 at
On Thu, Mar 07, 2013 at 05:28:51PM +, Rory wrote:
I've updated to version 0.13 from CPAN but when I restarted apache I got
the same error. Am I
missing something?
Have you cleared your mason cache?
You should be clearing that any time you upgrade RT or an extension.
Is there a
I have a Custom Field of type “Select date” called Incident_Date containing
a date.
Incident_Date:
Wed Jul 03 2013
If I do a search using that field and a date nothing is returned
Query:
Queue = 'AIP-StudentServices' AND CF.{Incident_Date} = '2013-03-07'
Any suggestions?
RT
Kevin Falcone wrote:
On Thu, Mar 07, 2013 at 05:28:51PM +, Rory wrote:
I've updated to version 0.13 from CPAN but when I restarted apache I got the
same error. Am I
missing something?
Have you cleared your mason cache?
You should be clearing that any time you upgrade RT or
To work well with our browser, I made a change to the following css file:
Rt4/share/html/NoAuth/css/aileron/nav.css
I commented the width statement out as shown in the code snippit below. Line
154 actually .
#topactions button, #topactions select, #topactions input{
padding-top: 0em;
Raymond,
2. Can I make a copy of the file and put it in some other directory (with
the changes) that will not
be affected when updating and such.
Perhaps Rt4/local/html/NoAuth/css/aileron/nav.css
In ToolsConfigurationToolsThemes you may try:
#topactions button, #topactions select,
Hi folks,
I would like to disable some of the installed-by-default global Scrips and
re-enable them on a per-Queue basis.
Trolling the mailing list archives I see
https://github.com/tbrumm/RT-Extension-QueueDeactivatedScrips
which was current as of 3.8 but doesn't look to have been updated to
On Fri, Mar 08, 2013 at 12:16:48AM +0100, Maciej Dobrzanski wrote:
For larger customizations or if you wish to use version control, you may use
a callback instead. To do this, create
RT4/local/html/Callbacks/MyCallbacks/NoAuth/css/aileron/main.css/End with
just one line:
@import
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