[rt-users] People section enhancement possible?

2013-03-15 Thread Andre.Schmelzer
Dear community, I wonder if it would be possible to add new fields (roles) to the 'People' section. We intend to have some additional fields like 'Developer' and 'Tester'... I've been searching the mailing list and documentation for hours now but still have no idea whether this is possible or

[rt-users] Code error following http://requesttracker.wikia.com/wiki/QuickTicket

2013-03-15 Thread Raymond Corbett
Found this link to help me put custom fields into the QuickCreate portlet. Followed all along well. Get the following error on compile. Anyone have any idea what I might be doing wrong. Line in question line 86 which reads var defaultQueue = '% $defaultQueue %'; }); var

Re: [rt-users] Unable to configure article classes in 4.0.10

2013-03-15 Thread Chris Manly
I ended up copying the code for 4.0.6 from my dev box to the prod install, and things work as you expect. If I switch it to 4.0.10, the config menus disappear again. So there's definitely something about 4.0.10 in my prod environment. For now, we go forward on 4.0.6 and as time permits I'll

Re: [rt-users] Code error following http://requesttracker.wikia.com/wiki/QuickTicket

2013-03-15 Thread Raymond Corbett
The link to the wiki is: http://requesttracker.wikia.com/wiki/QuickTicket#Add_custom_fields_to_portlet From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Raymond Corbett Sent: Friday, March 15, 2013 3:01 PM To: