Hi I have SLA configured as below but when I apply S4 and reply due date is
getting calculated correctly but the Resolve due date is been calculated in
reverse that is backdated 3 months. What is that I am doing wrong
'S4' = {
StartImmediately = 0,
This line is working fine:
my $CFs = $QueueObj-TicketCustomFields();
I am assuming it is pulling all Ticket Custom Fields
What if only want to pull the Custom Field with the name of 'Show Tag'
Do you want the custom field value on a specific ticket?
my $st = $ticket-FirstCustomFieldValue(Show Tag);
Do you want the CustomField object for a specific field name on a specific
queue?
my $cf = $QueueObj-CustomField(Show Tag);
On Mon, Apr 1, 2013 at 11:45 AM, Raymond Corbett
On 03/31/2013 12:17 PM, Dominic Hargreaves wrote:
4.0.10 packages have been uploaded to Debian, but because they include
a new binary package (for the HTML documentation - BPS, thanks for the
handy devel script for generating this!) is sitting in a queue for
manual processing.
A side note:
On 04/01/2013 04:22 AM, Asanka Gunasekera wrote:
Hi I have SLA configured as below but when I apply S4 and reply due date
is getting calculated correctly but the Resolve due date is been
calculated in reverse that is backdated 3 months. What is that I am
doing wrong
'S4' = {
