Re: [rt-users] Fwd: How to list all enabled users in Perl script?

2013-09-05 Thread Nathan Cutler
I'm planning to look at it later tonight or tomorrow. Thanks, Ruslan. Guys, please send version of DBIx::SearchBuilder, just in case it's not the latest. I'm running 1.63.

Re: [rt-users] Fwd: How to list all enabled users in Perl script?

2013-09-05 Thread Ruslan Zakirov
Hi guys, Can you test the following patch? On Thu, Sep 5, 2013 at 12:21 PM, Nathan Cutler presnyprek...@gmail.comwrote: I'm planning to look at it later tonight or tomorrow. Thanks, Ruslan. Guys, please send version of DBIx::SearchBuilder, just in case it's not the latest. I'm

Re: [rt-users] Fwd: How to list all enabled users in Perl script?

2013-09-05 Thread Thomas Bätzler
Hello Ruslan, Can you test the following patch? This seems to fix the problem with Nathan's script aswell as mine where my user didn't show up in modify ticket. Thank you for your help! Cheers, Thomas

[rt-users] direction about extensions

2013-09-05 Thread Bryon Baker
Hello All I would like some direction as to which extensions I should add to RT version 4.13 for custom report writing. Thanks for the help. Bryon Baker Network Operations Manager Copesan - Specialists in Pest Solutions 800-267-3726 * 262-783-6261 ext. 2296

Re: [rt-users] Custom Field as a column in search results?

2013-09-05 Thread Kevin Falcone
On Wed, Sep 04, 2013 at 01:58:55PM +, Matt Brister wrote: I have my RT instance set up to have a Change Management queue with the hidden _Approvals method (works awesome by the way). Tickets in this queue have a Custom Field set for an Impact to user level. I would like to be

[rt-users] CLI question

2013-09-05 Thread Nathan Cutler
I'm trying to use the 'rt' command line script. It's working, except for an annoying error message: $ rt list status='new' Query:status='new' Ticket Owner QueueAge Told Status Requestor Subject Unknown date

Re: [rt-users] Custom Field as a column in search results?

2013-09-05 Thread Matt Brister
Thanks Kevin, Worked like a charm! -MB -Original Message- From: Kevin Falcone falc...@bestpractical.commailto:kevin%20falcone%20%3cfalc...@bestpractical.com%3e Reply-to: rt-users@lists.bestpractical.com To: rt-users@lists.bestpractical.commailto:rt-users@lists.bestpractical.com Subject:

Re: [rt-users] Fwd: How to list all enabled users in Perl script?

2013-09-05 Thread Nathan Cutler
Can you test the following patch? I've applied the patch on both our testing and production instances. It seems to work! Will keep an eye on it to see if there are any undesired consequences. Thanks alot! Nathan

[rt-users] Search

2013-09-05 Thread Bryon Baker
Hello All Is it possible to build a custom search that queries a foreign table? A table that RT does not know about natively but exists in the same Mysql instance. If so hopefully I can be led in the direction as to how. Thanks in advance Bryon Baker Network Operations Manager Copesan -

Re: [rt-users] Search

2013-09-05 Thread Bryon Baker
Bummer I really needs this in the UI. Let’s try asking the question a different way. I have Custom fields on a ticket Client, Location, City, St. I would like a search that counts the tickets and groups by the above custom fields in one report. I can do them by one custom field at a time but I

Re: [rt-users] Re-send a previously attached attachment?

2013-09-05 Thread Christian Loos
Am 03.09.2013 23:04, schrieb Kevin Falcone: I have not worked with your extension yet, but as I recall the two largest complaints with the branch as-is were: Maybe you or one of the other developers have time to have a look on my extension. Display of attachments on the new replies (they

[rt-users] [rt-announce] RT 4.2.0rc1 released

2013-09-05 Thread Alex Vandiver
We're extremely excited to announce the availability of RT 4.2.0rc1 - the first release candidate for the next major version of RT. We would be thrilled to hear your experiences installing or upgrading to this release; the more feedback we get, the sooner the official release of RT 4.2.0 can

Re: [rt-users] Search

2013-09-05 Thread Kevin Falcone
On Thu, Sep 05, 2013 at 07:04:50PM +, Bryon Baker wrote: Bummer I really needs this in the UI. Let's try asking the question a different way. I have Custom fields on a ticket Client, Location, City, St. I would like a search that counts the tickets and groups by the above

Re: [rt-users] Search

2013-09-05 Thread Ruslan Zakirov
On Thu, Sep 5, 2013 at 10:10 PM, Bryon Baker bba...@copesan.com wrote: Hello All ** ** Is it possible to build a custom search that queries a foreign table? ** ** A table that RT does not know about natively but exists in the same Mysql instance. ** ** If so