Hi Alberto,
We use RT on Hyper-V. We built a new VM instance and performed a data migration
for our physical implementation. We did this because our flavor and version of
Linux was not supported well on Hyper-V. The newer kernels are pretty good and
I saw very good performance. Basically make s
Someone asked about my RT_SiteConfig, so here it is. (with passwords **ed
out)
--
Kendric
-Original Message-
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Beachey, Kendric
Sent: Tuesday, October 01, 2013 11:04 AM
To: r
On Tue, Oct 1, 2013 at 7:14 PM, Alexandre LEPREVOST wrote:
> Ok Ruslan,
>
> We are going to create group/user with no admin right and we'll try it
> again. I hope It will be better.
>
It's not about rights, it's not about groups. It's about requestors! Open
"Create a new ticket" and find "Request
All,
I have a physical server running RT, and I want to virtualize it to
Hyper-V. Can some provide some guidance on what will the best process to
follow? Or, are there any potential issues?
Thanks,
AVazquez
--
RT Training in New York, October 8th and 9th: http://bestpractical.com/training
More investigation...it looks like maybe what's wrong here is that the REST
interface is not set up correctly somehow.
1) https://rt.abc.com/rt/ => our RT instance
2) rt.abc.com itself hitting http://localhost/rt//REST/1.0/NoAuth/mail-gateway
(that is, piping email into the rt-mailgate command
Ok Ruslan,
We are going to create group/user with no admin right and we'll try it
again. I hope It will be better.
You were very helpful. If we find something else, we'll contact you.
Many thank you for your help Ruslan !
Kind regards / Cordialement
*Alexandre Leprevost*
Project Engineer / Del
Hi Ruslan, how do you put the comment at the beginnig of the regex? What is
the form?
Thanks
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View this message in context:
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Sent from the Request Tracker - User mailing list archive at Nabble.com.
--
RT Tra
On Tue, Oct 1, 2013 at 6:29 PM, Abdallah TABI wrote:
> I've just created a new ticket at 4:24 PM on Tue with the user admin, and
> in the field Due: I got Wed 10:24 AM which is the Resolve time not the
> Response time of 15 min setted.
>
> So, for us at the start the Due time is not what is expec
Hi guys,
I'm new here and I really would love to know if someone has ever
implemented a Box like the one "MyReminders" but with "MyDownloads" to
enable the user to download files from his account.
Can someone point me on the right direction please?
Thank you very much!
Esdras
--
http://www.bor
I know it's been a month since you posted this, but I was having the same
issue on a CentOS 6 system and thought I'd help in case you or someone else
was having this issue. First I installed YAML as I was getting errors
relating to that and although it said it shouldn't be a problem without it,
it
I've just created a new ticket at 4:24 PM on Tue with the user admin, and
in the field Due: I got Wed 10:24 AM which is the Resolve time not the
Response time of 15 min setted.
So, for us at the start the Due time is not what is expected.
*Abdallah Tabi*Support Team - a...@efficientip.com *4 rue
On Tue, Oct 1, 2013 at 6:18 PM, Abdallah TABI wrote:
> Good afternoon,
>
> Thank you for your really quick answer !
>
> Ok let me give you more information.
>
As I said, your testing setup is wrong. Ticket should have a requestor, in
your case requestor is empty.
Let me show you two cases:
1)
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