hello!
i have installed request tracker version 4.0.19 and installed postfix for
local use only. I seem to encounter a 302 error in my mail log whenever i
try to send a email to my rt server. Below is a summary of my files
configuration. How do I overcome the error 302? Need help desperately...
Hi,
Is it possible edit articles in html full text editor? Current content
editor for big articles is not usable. How switch field from in-line editor
to full text editor?
--
Best regards,
Arkady Glazov
http://globster.ru
--
RT Training - Dallas May 20-21
http://bestpractical.com/training
Am 16.04.2014 11:53, schrieb Christian Loos:
Am 16.04.2014 10:38, schrieb Andreas Heinlein:
Hello,
ist it possible to set the date picker for date fields (Started, Due,
...) so that it uses a Monday first calendar view?
Thanks,
Andreas
If you add the js files [1] and [2] to RT as described
Am 17.04.2014 09:17, schrieb Andreas Heinlein:
Thanks for your help. Unfortunately, I cannot get it to work, maybe I
understood something wrong. I looked up the instructions for RT 4.0
instead (forgot to mention we're still using 4.0) and did:
mkdir -p local/share/html/NoAuth/js
cp
Hi,
Been looking at custom fields and for the life of me cannot figure out how to
do an import of a CSV or other type of list.
I can use the Asset importer fine, but I have a long application list for
example that I want to import into a Ticket Custom field.
In the end I want the user to be
Hi Andreas,
If everyone is using the same SMTP address then you cannot really distinguish
individual users in an easy way .
Are you using a Shared mailbox on Exchange or a Mailing list ?
The way it should go:
Customer -- Mailbox -- RT Picks up from here -- Placed in Queue -- Assigned
to
Hello,
I must say we're using RT for internal purposes only. We're not using
Exchange or Mailing Lists, not even shared mailboxes in their real
sense. It's just an IMAP account that is accessed from multiple
Thunderbird instances at the same time - but it works for us.
Actually, we would
On Tue, Apr 15, 2014 at 04:53:16PM -0700, Alex wrote:
general: |/opt/rt4/bin/rt-mailgate --queue 'General' --action correspond
--url https://umrt2.com/;
general-comment: |/opt/rt4/bin/rt-mailgate --queue 'General' --action
comment --url https://umrt2.com/;
DDoS: |/opt/rt4/bin/rt-mailgate
On Wed, Apr 16, 2014 at 10:29:06AM +0100, Baz wrote:
I'm trying to create a template to spawn linked tickets in a different
queue, using the
extension with the same name!
RT-Extension-SpawnLinkedTicketInQueue doesn't have anything to do with
the CreateTicket template you're creating
On Wed, Apr 16, 2014 at 11:03:35PM -0700, Jeevan wrote:
hello!
i have installed request tracker version 4.0.19 and installed postfix for
local use only. I seem to encounter a 302 error in my mail log whenever i
try to send a email to my rt server. Below is a summary of my files
On Thu, Apr 17, 2014 at 10:10:31AM +0400, Arkady Glazov wrote:
Is it possible edit articles in html full text editor? Current content
editor for big articles
is not usable. How switch field from in-line editor to full text editor?
Our HTML editor (ckeditor) is not available for Articles
On Thu, Apr 17, 2014 at 07:39:28AM +, Clancy, Keith wrote:
I can use the Asset importer fine, but I have a long application list for
example that I want
to import into a Ticket Custom field.
In the end I want the user to be able to select a drop down from a pre
populated list
Hi Kevin!
Uhmm below is the log from my apache2 error.log file
[Thu Apr 17 16:08:55.632134 2014] [core:notice] [pid 28005:tid 3073903168]
AH00094: Command line: '/usr/sbin/apache2'
[28128] [Thu Apr 17 08:10:36 2014] [info]: Successful login for root from
127.0.0.1
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