Hi,
I have searched hard for the answer to this one, but haven't seen it yet,
maybe someone can point me in the right direction.
We have RT version 4.2.1 installed on Ubuntu 12.04. The main mailbox is on a
Windows Exchange server, and we use fetchmail to get the mail every minute or
so.
Hi,
I'm trying to create a ticket through the REST interface via an AJAX request.
Here's my code so far...
var fields = 'id: ticket/new\n\
Queue: Texas\n\
Requestor: reques...@rt.myrtsrv.com\n\
Subject: Yet another REST ticket\n\
Cc: \n\
AdminCc: \n\
Owner: \n\
Trying to upgrade from RT 4.2.1 to 4.2.4 with a remote SSL required Mysql
server. I've had the current version working fine for months by modifying
/opt/rt/lib/RT/Handle.pm as such, where ++ denotes added lines.
sub BuildDSN {
my $self = shift;
# Unless the database port is a
jQuery(document).ready( function() {
var formData = new FormData();
formData.append( 'content', fields );
$.ajax({
type: 'POST',
url: 'https://rt.myrtsrv.com/REST/1.0/edit',
Maybe call new instead of edit?
Hello everyone,
I've been googling for more than half the day now, and still don't have an
answer.
I just can't put new emails into RT4.
I just installed RT4, with no external authentication.
I use fetchmail to grab mail from a user off server.
When I get fetchmail to pull the emails,
Hi,
I'm running RT 4.0.8, Apache 2.2.24, on CentOS 6.4 (final) with Mysql 5.1.67-1
I cannot attach files larger in size than a couple of hundred kb to tickets.
Yes ... I've changed made all the upload max size parameters that I'm aware of,
restarted apache and restarted the server:
php.ini:
what's the mysql max_allowed_packet set to?
Also RT doesn't use PHP, it's written in perl so any php setting would
have no effect.
--
Later,
Darin
On Thu, May 29, 2014 at 4:04 PM, Duncan Napier dgnap...@sfu.ca wrote:
Hi,
I'm running RT 4.0.8, Apache 2.2.24, on CentOS 6.4 (final) with Mysql
On Thu, May 29, 2014 at 01:58:48PM -0400, Jim Brandt wrote:
jQuery(document).ready( function() {
var formData = new FormData();
formData.append( 'content', fields );
$.ajax({
type: 'POST',
url:
Hi,
It was 1 Mb. I upped it to 4 Mb in my.cnf and everything is now good. Thanks a
lot!
Duncan.
- Original Message -
what's the mysql max_allowed_packet set to?
Also RT doesn't use PHP, it's written in perl so any php setting
would
have no
On 05/29/2014 04:42 PM, Duncan Napier wrote:
It was 1 Mb. I upped it to 4 Mb in my.cnf and everything
is now good. Thanks a lot!
RT already explicitly warns during database setup, as well as during
server startup, if the max_allowed_packet is 1M or less. Always read
the warning messages, and
The only errors I found in the Apache log were the mod_fastcgi errors, as the
default upload size for fastCGI is 128K. Once I upped that, the errors went
away, but uploads were still for failing uploads 1 Mb. Unfortunately, the
mySQL packet errors don't appear in the Apache error logs.
On 05/29/2014 06:26 PM, Duncan Napier wrote:
The only errors I found in the Apache log were the mod_fastcgi errors
Ah -- I failed to notice you're still on 4.0.8; the warnings I
referenced appeared in 4.0.12.
- Alex
--
RT Training - Boston, September 9-10
http://bestpractical.com/training
Hi List (Sorry if this is a doubleup I cant seem to post even though I am
subscribed),
Trying to make a performance report where the x-axis value is the Ticket
ID so we can see if a job was done on time (Due Date set via the SLA
Extension)
However I couldn't select this as an option in the
13 matches
Mail list logo
