Am 25.06.2014 19:11, schrieb Alex Vandiver:
Use:
AdminCc: { $group-MemberEmailAddressesAsString }
Wouldn't it be better to use the group id as AdminCc?
Group Member changes would immediately affect also the approvals and you
can avoid loading the group within the approval create template.
hello,
I wrote a vim wrapper to rt client so i can use it directly in vim
https://github.com/eiro/vim-rt-client
which became my primary interface for RT. it's easy to send mail,
extend, sort tickets, create a set of tickets to share with other
people in a team.
before improving this
Hi Alex,
I do apologize for replying to you directly.
Thank you for your feedback. Greatly appreciated.
I have a simple template (one owner) and a complex template (Group AdminCc).
When I have the simple template implemented and I reveive an approval
ticket. Under status I see (/Pending
Hello Matt,
Thanks for your response.
This is Apache ( httpd-2.2.15-30.el6.centos.x86_64 ) running on Centos 6.5.
Cheers,
Boris.
On Wed, Jun 25, 2014 at 8:05 PM, Matt Brennan brenna...@gmail.com wrote:
302 is a temporary redirect HTTP code.
Which web server are you using for RT?
On
My guess would be that you're using a mod_rewrite rule in your Apache
config and the RT CLI is unhappy with that.
On Thu, Jun 26, 2014 at 8:28 AM, Boris Epstein borepst...@gmail.com wrote:
Hello Matt,
Thanks for your response.
This is Apache ( httpd-2.2.15-30.el6.centos.x86_64 ) running
Hi Alex,
I forgot to mention that in the logs. The error I am receiving is:
AdminCc: Can't call method MemberEmailAddressesAsString on an undefined
value at template line 8.
At line 8 in the template is: Queue: ___Approvals
I feel that its something small I am missing
--
View this
Hello all,
Sorry if this was asked before, I've searched around but could not find
anything.
We have an older RT install, running 3.4.5 on Mysql 4.1.11.
Lately, there are some users running long queries (mainly some full content
searches) that bog down the machine. When that happens, we use
$group doesn't remain defined across the other sets of curly braces when
defined as my. Changing my $group to our $group should get rid of
this error.
On 27/06/2014 2:40 am, Aaron McCarthy aaron.mccar...@southwestern.ie
wrote:
Hi Alex,
I forgot to mention that in the logs. The error I am