Re: [rt-users] Catch all ticket changes in one scrip

Another question. Are the transactions of changes to a ticket made by web UI (fields selected in web ui) and by scrips, that change some other value because one of values was changed by UI, assigned to the same TransactionBatch? 2014-09-23 02:24, Alex Peters [via RequestTracker] rašė: You

[rt-users] how to grant superUser ?

How are you supposed to grant SuperUser to a user? I log in as Root and go to Admin - Global - User Rights I type the username into the AddUser box and select Rights For Administrators and check the box for SuperUser I hit Save Changes and I get a message: Principal 24 not found What am I

[rt-users] [rt-announce] Don't forget! RT Training coming to Los Angeles in November

Hello! This is just a reminder that Best Practical's next Request Tracker training is taking place on November 4-5 in Los Angeles, CA. This will be our last public session of 2014! This training will introduce you to the new features in RT 4.2 as part of a comprehensive overview of RT. Whether

Re: [rt-users] 1-Asset tracker vs Assets ; 2-Relationship graphs

Kevin Is there a way to filter the tickets just to display (in the Relationship graph) those not closed ? Thanks GH -- View this message in context: http://requesttracker.8502.n7.nabble.com/1-Asset-tracker-vs-Assets-2-Relationship-graphs-tp58588p58607.html Sent from the Request Tracker -