Re: [rt-users] Cron jobs generate output since 4.2.10

Thanks! -- View this message in context: http://requesttracker.8502.n7.nabble.com/Cron-jobs-generate-output-since-4-2-10-tp59741p59743.html Sent from the Request Tracker - User mailing list archive at Nabble.com.

[rt-users] Trying to reduce transactions

I am updating the time worked very often and would like to hide the transaction the snippet of code below seems to have no effect. Can anyone help? $ticket-SetTimeWorked($crtimeworked, RecordTransaction=0); My is to not record a transaction when I update the Time Worked field. Is that

[rt-users] User able to view, comment, reply to tickets not belonging to themselves

Hello everyone, I currently have RT 4.2.9 installed. I have the ability for our customers to log in and view their open and resolved tickets. This all works great and they can comment, reply and change the status on their tickets. However my issue is this: in the URL

[rt-users] Down System

Need help tracking down what is causing these messages. Please help [Thu Mar 12 18:19:47 2015] [error] [client 192.168.250.231] Premature end of script headers: rt-server.fcgi [Thu Mar 12 18:19:54 2015] [warn] [client 192.168.250.231] mod_fcgid: read data timeout in 40 seconds [Thu Mar 12

Re: [rt-users] The use of $Ticket{'TOP'}-CustomFieldValues($fieldname) with RT::Action::CreateTickets

On Mar 10, 2015, at 3:28 AM, Christian Loos cl...@netcologne.de wrote: @Alex: CreateTickets support both, CustomField and CF keys [1]. @Landon: Why don't you simply add this lines to you template, as you are using a static customfield list and don't want to add all customfields (assuming