This extension may be what you're looking for --
https://metacpan.org/pod/RT::Extension::PriorityAsString
It'll use configured (from RT_SiteConfig.pm) strings to represent numeric
values.
Aaron
> On Jul 14, 2015, at 5:57 PM, ripa...@gmail.com wrote:
>
> Hi,
> is there a way i can change the
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1
On Tue, 14 Jul 2015 22:51:55 -0500 Mario Góngora
wrote:
> I am trying to implement GnuPG on my RT (version 4.2.10) with the
> Inline option, but when I send a message people are receiving this
> type of wrapping :
Can you show your %Crypt, %GnuPG an
On Tue, 14 Jul 2015 20:57:19 -0400 wrote:
> Hi,
> is there a way i can change the priority field in a ticket to a pull
> down menu with 4 options like :
> 100 - urgent 75 - high, and so on?
>
> Or use a custom field which the user selects, when the ticket is
> created update the priorty numeric v
Hello,
I am trying to implement GnuPG on my RT (version 4.2.10) with the Inline
option, but when I send a message people are receiving this type of
wrapping :
-BEGIN PGP SIGNED MESSAGE- Hash: SHA256
my message
-BEGIN PGP SIGNATURE- Version: GnuPG v1
iQEcBAEBCAAGBQJVpc9kAAoJEJ2
Hi,
is there a way i can change the priority field in a ticket to a pull down
menu with 4 options like :
100 - urgent 75 - high, and so on?
Or use a custom field which the user selects, when the ticket is created
update the priorty numeric value?
Thanks in advanced.
Richard
--
Richard Pacheco
Hello listmates,
If I as an admin need to set a certain queue for requests originating from
a user - how do I do that? Let us say I have a user John Smith, with an
email of jsm...@abc.com. How do I make it so that every ticket by email
coming from jsm...@abc.com goes into a certain queue.
Thanks.
Hi Bret,
That should be
Redirect permanent / https://proxy.damascusgrp.com/
Best Regards
Martin
On 2015-07-14 18:40, Martin Wheldon wrote:
Hi Bret,
It looks like you are missing a redirect/rewrite configuration on the
proxy to map requests from http to https.
Something like the fol
Hi Bret,
It looks like you are missing a redirect/rewrite configuration on the
proxy to map requests from http to https.
Something like the following would be required on the proxy, obviously
if the client can access the real RT server this won't work
ServerName rt.damascusgrp.com
On Tue, Jul 14, 2015 at 11:50 AM, Guiguemde Jacques Rodrigue
wrote:
> Ok cool
> Thank u for this information,
> But i tried to follow the instructions given but he did not even offer
> me suggestions when I entered. How to suggestion when I keyboarding?
Hi,
I didn't really give any instructions,
I've got a need to share a functioning rt instance behind a proxy, and for
the most part, everything is working fine.
But after actions taken through the proxy, the resulting URLs are always
pointing to the original host name, not the proxy.
On the proxy, we have the following:
ProxyPass /rt/
Hello,
This question is better suited for rt-users. I've tweaked the reply
above to move it over.
On Tue, Jul 14, 2015 at 9:55 AM, Guiguemde Jacques Rodrigue
wrote:
> Hello,
> In my manipulations I activated an option that transforms the field
> involved in the creation of a ticket. This field i
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