Hi Armen, On Thu, Sep 24, 2015 at 2:00 PM, Armen Tashjian <armen.tashj...@sce.com> wrote: > Hello, > > > > I am trying to add a comment as a scrip with some html tags. For example: > > > > $self->TicketObj->Comment(Content=> “<strong>Hello</strong>”, > Type=>'text/html'); > > > > The “Type” parameter does not seem to do anything though. Is it not > possible to add comments as HTML using a scrip?
I notice you are using the word, "scrip". Without a 't' the word has a different connotation in RT. With a 't', like script, it means a perl script - which your code fragment above suggests you are doing. Which one are you talking about: scrip or script? Cheers, -m