[rt-users] [rt-announce] It's here! Our first RT (and RTIR!) training of 2016 in Hamburg!

With the new release candidate for RT 4.4 out, we're thrilled to announce our first public training of 2016 in Hamburg, Germany. The training will take place March 14-15. This training will introduce you to the new features in RT 4.4 as part of a comprehensive overview of RT. Whether you're

Re: [rt-users] fulltext index update failure (RT 4.2.12)

Good morning, This is a follow-up of my problem : This morning I decided to shred the attachment 602620. But after execution of rt-fulltext-indexer it fails again at the next number of attachment : 602621 ! So this was clearly not the solution. But now I have not idea of what is the

[rt-users] sort tickets in queue by email

Hello, I set replay address and comment address for a queue. All tickets sent to this address I want to be inserted in that queue, but the system try to create the ticket in General queue. I need some advice, how can I sort the ticket in queue by address specified for that queue. Thank you!

Re: [rt-users] How to create ticket without log in using CommandBy MAil

To email set by variable: Set( $CorrespondAddress, ' r...@organizationdomain.ro'); in RT_SiteConfig.pm file În mie., 20 ian. 2016 la 12:02, vahid Khorasani a scris: > To who my users must their emails Dumitru ?? > I mean which email address is responsible for taking

Re: [rt-users] fulltext index update failure (RT 4.2.12)

How much free disk space do you have? You can often get the "server gone away" message when MySQL runs out of disk space. On 1/22/16 5:22 AM, elif...@free.fr wrote: Good morning, This is a follow-up of my problem : This morning I decided to shred the attachment 602620. But after execution of