Hi -- I recently upgraded to RT 4.2 and found that the "On transaction
and SetStarted Open Ticket" scrip was not correctly setting the Started
date or setting the status to Open. I've tried playing with recreating
this scrip and various other tricks, but nothing seems to make it work:
I'm not
Sorry, late to the conversation, but here's something I think is similar:
https://metacpan.org/pod/RT::Extension::PreviewInSearch
On 4/25/16 4:48 AM, David Schmidt wrote:
On 25.04.2016 09:58, David Schmidt wrote:
On 25.04.2016 08:49, Christian Loos wrote:
Am 25.04.2016 um 08:46 schrieb David
Hi,
It also says:
" # Set DocumentRoot as appropriate for the other content you want to
serve
DocumentRoot /var/www"
So to a path where your other content that you want apache to serve, I'm
afraid only you can
answer that question.
Best Regards
Martin
On 2016-04-25 10:18, Yanni
Hello
In the section "Running RT at rt rather than /" says that you need to
make sure "DocumentRoot" is not set to "/opt/rt4/share/html/". What path
am I supposed to use, please?
Thanks
-
RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
* Washington DC - May 23 &
On 25.04.2016 09:58, David Schmidt wrote:
On 25.04.2016 08:49, Christian Loos wrote:
Am 25.04.2016 um 08:46 schrieb David Schmidt:
Another path that looks weird to me is:
"local/Callbacks/YourOrg/Elements/RT__Ticket/ColumnMap/Once"
shouldnt that be
On 25.04.2016 08:49, Christian Loos wrote:
Am 25.04.2016 um 08:46 schrieb David Schmidt:
Another path that looks weird to me is:
"local/Callbacks/YourOrg/Elements/RT__Ticket/ColumnMap/Once"
shouldnt that be
"local/Callbacks/YourOrg/Elements/RT/Ticket/ColumnMap/Once"
Arg ... I missed this,
Am 25.04.2016 um 08:46 schrieb David Schmidt:
> Another path that looks weird to me is:
>
> "local/Callbacks/YourOrg/Elements/RT__Ticket/ColumnMap/Once"
>
> shouldnt that be
>
> "local/Callbacks/YourOrg/Elements/RT/Ticket/ColumnMap/Once"
Arg ... I missed this, this must be
I tried that already and it didnt change a thing.
I run the dev server directly form the command line (./sbin/rt-server
--port 3000) and dont get an error msg.
Another path that looks weird to me is:
"local/Callbacks/YourOrg/Elements/RT__Ticket/ColumnMap/Once"
shouldnt that be
