[rt-users] One click ticket action assign to queue and user

Hello all, We are looking to have a one click action to send tickets to specific queue and user. Is this possible at all with the ticket actions? *--Maks* Ext 201 P. 203-876-7978 - F. 203-876-2810 m...@activetelephones.com - RT 4.4 and RTIR Training Sessions

Re: [rt-users] Error when initializing database with external auth enabled

To clarify the previous question, if you were using RT::Authen::ExternalAuth in a previous version of RT (pre-4.4) and have it pulled in as a Plugin, you need to remove it because it is now in core. It's not clear to me if your RT_SiteConfig.pm is from an earlier RT version. If so, you will