Is there an easy way to have RT send an email when a ticket is deleted?
We get some spam to our queues and it would be nice to know if someone
already deleted it.
Thanks,
Omen
--
Omen Wild
Systems Administrator
UC Davis
-
RT 4.4 and RTIR Training Sessions
Hi,
Got a bit confused regarding expanding current ticket numbers, tried google
this but didn't find anything clear. Ee are using #123456 hence #99
possible tickets? Problem is that due to spam and other unexpected high volume
of tickets we are up to 13 already, this was much higher
Hi,
I've got an opposite problem: when I make a mail reply or forward, it
doesn't matter whether I change the subject (remove RT ID from it) or
not. And the mail is attached to the original ticked, although I wanted
to create a new one. It appears to me that RT is using the "References"
part in
Am 07.06.2016 um 23:23 schrieb Hugo Escobar:
> We need to give our users the possibility of receiving large files (say
>> 10MB)
>
> Knowing the attachment size limit all email services impose, we thought
> there should be a way to tell RT to replace large attachments with a
> download
> link when
