On 6/28/16 4:04 PM, Matt Brennan wrote:
Hello,
I recently upgraded my test instance to 4.4.0. Since doing so, I am
unable to create reminders. When trying to create a reminder, I get the
error message "
New tickets can not have status 'open' in this queue.". I have logging
level to debug
Hello,
I recently upgraded my test instance to 4.4.0. Since doing so, I am
unable to create reminders. When trying to create a reminder, I get the
error message "
New tickets can not have status 'open' in this queue.". I have logging
level to debug but I do not see anything related in syslog
On 27.06.2016 21:31, Jim Brandt wrote:
On 6/27/16 1:38 PM, Jim Brandt wrote:
Hey and thank you for your answer,
I am using RT 4.4
<%init>
warn 'set checks_failure => 1';
$checks_failure = 1;
<%args>
$checks_failure => undef
I expected every update to fail, but when I add a reply the
Hi Nick
We have the SLA field as Mandatory so when I move a ticket between queues I
have to re-set the SLA to an SLA relevant for that queue before I can save it.
Sally
-Original Message-
From: Nicholas Adams [mailto:nick.adams...@gmail.com]
Sent: 27 June 2016 18:26
To: Sally
