Re: [rt-users] All privileged users have full admin rights?

All, Disregard this message. I'd granted a right to 'everyone' during very early testing, and never revoked it. Classic PICNIC problem if I ever saw one. On Tue, Sep 27, 2016 at 2:01 PM, Alex Hall wrote: > Hi all, > Thanks to Matt, I found the privileges lists for the

Re: [rt-users] Pushing Tickets in queue the "pusher" is not a member of?

On 9/26/16 12:02 PM, Patrick G. Stoesser wrote: I'm using RT 4.2.8. I'm having several queues for several departments. Now, tickets have to be pushed into other queues where then the according department works on them. But the "pusher" should not be a member of the queue, and he should not even

Re: [rt-users] Some users getting CSRF warnings when creating tickets?

On 9/27/16 9:17 AM, Alex Hall wrote: That makes me wonder: would having two subdomains do it? I have tickets.domain.com and rt.domain.com both going to the same thing, but rt.autodist.com is the actual domain in the configuration files. Yes this would do it. There is a config option to allow

[rt-users] All privileged users have full admin rights?

Hi all, Thanks to Matt, I found the privileges lists for the "privileged" group. Nothing was checked, so I added a couple rights I want everyone to have, then saved. Yet, each time an admin creates a new user account, that user has complete control; they have an admin tab, they have control over

Re: [rt-users] Some users getting CSRF warnings when creating tickets?

Hey Alex, We’ve seen this when users are jumping between the http and https versions of our RT instance. Advising everyone to login at the https address seemed to resolve it for us. Thanks. -Sean From: rt-users [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Alex Hall Sent:

Re: [rt-users] Postgresql 4.4.1 slow queries?

On Tue, 2016-09-27 at 07:52 +, Joel Bergmark wrote: > Hi, >   > After upgrading to version 4.4.1 i have noticed that the SQL-queries takes > significant longer time to produce a result, on average on my system, running > Ubuntu 14.04 LTS, Postgres 9.3, Apache with perlmod. 8 gigram and plenty

Re: [rt-users] Where is the 'privileged' group?

Hi Alex, You can grant rights to system defined groups: So you can add the "Take Ticket" right globally to the Privileged users. Admin -> Global -> Group RIghts There you will see the system groups: Everybody Privileged Unprivileged Just a point that I got hung up on early on in my RT

[rt-users] Postgresql 4.4.1 slow queries?

Hi, After upgrading to version 4.4.1 i have noticed that the SQL-queries takes significant longer time to produce a result, on average on my system, running Ubuntu 14.04 LTS, Postgres 9.3, Apache with perlmod. 8 gigram and plenty of CPU in a vmware cluster on SSD:s (likely not a hardware

Re: [rt-users] Some users getting CSRF warnings when creating tickets?

That makes me wonder: would having two subdomains do it? I have tickets.domain.com and rt.domain.com both going to the same thing, but rt.autodist.com is the actual domain in the configuration files. I wonder if starting from tickets.domain.com would cause this warning, as the browser sees one

Re: [rt-users] Where is the 'privileged' group?

I know I can make a user un-privileged. But all the users I'll be adding over the next week or so will need to have some rights, just not the right to add themselves to groups. I thought 'unprivileged' was an automatically created group I could manage like any other, so that all privileged users