Hi,
I have two 'On create' scrips:
a) the first one scans the body of the email and updates some fields
including the ticket subject; and
b) a second one which sends
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: TransactionCreate
Both scrips run correctly, except that the updated subject line is not
used in the email.
Here is the history of a test ticket:
Mon Jun 21 16:26:19 2010 RT_System - Subject changed from 'ECR' to
'ECR: 30R1234 - type - ASY - subject [Angus Rea]'
Mon Jun 21 16:26:20 2010
of enabling TransactionBatch, I searched the wiki
but I couldn't find any specific issues,
at least with the latest versions - any hints as to what these side
effects may be?
thanks again - Angus
On 21/06/2010 4:48 PM, Joop wrote:
Angus Rea wrote:
Hi,
I having a small but annoying problem with two
