Is there a way I could just globally turn off all the read capability to
the REST server? Basically I have data I wish to keep private and it would
be a security risk if someone can read tickets using REST. I believe I can
fix this with permissions but I'd rather just completely remove any read
I've recently installed RT and am trying to get an environment working. I
have created 2 users and custom fields. My problem is I can never see any
of the custom fields anywhere in RT. I've applied the C.F.'s to queues,
tickets, and globally. I've yet to ever see them appear in the interface
