Re: [rt-users] Upgrading from 4.0.8 to 4.2.1 missing dashboards

. Thanks, Chris Black IT Manager Gourmet Trading HelpDesk: 310-216-1234 chr...@gourmettrading.net On Thu, Nov 28, 2013 at 11:48 AM, Chris Black chr...@gourmettrading.netwrote: Hi everyone, I just upgraded from 4.0.8 to 4.2.1 this morning and when I log in with my username which was full

[rt-users] Error while running make fixdeps on plack

Hi all, I am trying to build a new server with RT and am having some problems getting make fixdeps to run completely. It seems like it's failing on PLACK: arning: Prerequisite 'Plack = 0.992' for 'KAZUHO/Starlet-0.21.tar.gz' failed when processing 'MIYAGAWA/Plack-1.0030.tar.gz' with

Re: [rt-users] Error while running make fixdeps on plack

You've shown the error for Starlet, which depends on Plack. Please show the output of 'cpan install Plack' - Alex Here's the output from that command. Plack-1.0030/benchmarks/fcgi.pl CPAN: File::Temp loaded ok (v0.2304) CPAN.pm: Going to build M/MI/MIYAGAWA/Plack-1.0030.tar.gz

Re: [rt-users] Error while running make fixdeps on plack

On Thu, Nov 28, 2013 at 9:52 AM, Alex Vandiver ale...@bestpractical.comwrote: On Thu, 2013-11-28 at 09:30 -0800, Chris Black wrote: CPAN.pm: Going to build M/MI/MIYAGAWA/Plack-1.0030.tar.gz Can't locate File/ShareDir/Install.pm in @INC Apparently your version of CPAN.pm is too old

Re: [rt-users] Error while running make fixdeps on plack

On Nov 28, 2013, at 10:08 AM, Alex Vandiver ale...@bestpractical.com wrote: On Thu, 2013-11-28 at 09:59 -0800, Chris Black wrote: [root@localhost rt-4.2.1]# cpan -v /usr/bin/cpan script version 1.9, CPAN.pm version 1.9402 You may wish to update CPAN: 'cpan install CPAN' Or install

[rt-users] Upgrading from 4.0.8 to 4.2.1 missing dashboards

Hi everyone, I just upgraded from 4.0.8 to 4.2.1 this morning and when I log in with my username which was full admin. When I log in now, I am only seeing my list of open tickets. I can't find any dashboard options, admin options, etc. I did run make upgrade-database and there were no errors.

[rt-users] WebService for RT?

Has anyone ever written a webservice or something to remotely create and update tickets? I have a few ideas where I need an external system to check, create and update RT tickets. I have done this in the past with the SSH and local scripts, but I would rather not have to do that with this

[rt-users] ExternAuth SUCCEEDED but login still fails

Hi, I just upgraded to 3.8.1 and am able to get the debug message: RT::User::IsPassword External auth SUCCEEDED However I am still getting the Login Failed error when I try to login. Can someone help out with this? Thanks, Cj B ___

[rt-users] RT::Authen::ExternalAuth insall issue on RT3.8.0

I was wondering if anyone has been able to get RT 3.8.0 to connect with LDAP using this plugin? I see there have not been any updates on the bug in 5 weeks? http://rt.cpan.org/Public/Bug/Display.html?id=37767 Thanks, Cj B ___

[rt-users] NTLM LDAP Auth Failing

Hello, I am trying to setup LDAP auth with NTLM. I have followed the guide here (http://wiki.bestpractical.com/view/NtlmAuthentication), but whenever I try to log in, I am just getting the following information: [Fri Jul 18 05:06:49 2008] [error] [client 192.168.0.63] creating new

Re: [rt-users] CLI - Line Breaks for body

at 12:50:49PM -0700, Chris Black wrote: Hi, I need to use the CLI to create tickets, however I'm having issues submitting line breaks in the body. How do you indicate a line break to RT through the CLI. I'm using the script in this example: http://wiki.bestpractical.com/index.cgi?CliBasics Thanks

[rt-users] Cannot input 0 in custom fields

In RT 3.4.1, you cannot enter 0 in a custom field. Is there a work around for this? Thanks, Cj B ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED]

Re: [rt-users] Cannot input 0 in custom fields

, Chris Black wrote: In RT 3.4.1, you cannot enter 0 in a custom field. Is there a work around for this? Can you test in 3.4.5 or 3.6.1? Thanks, Cj B ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http