[rt-users] Ldap groups and queues permissions

2012-04-11 Thread Cristo Bolaños Trujillo
Hello, I'm using request tracker at work (succesfully!!) but got some problems when tried to manage queues permission using groups. I've googled about it, read documentation on wiki, tried request tracker web interface and direct sql database changes taking as example already working queues, but

Re: [rt-users] Ldap groups and queues permissions

2012-04-11 Thread Cristo Bolaños Trujillo
Hello, Seeing the Queue is controlled by SeeQueue and you'll also need CreateTicket there. Is the user Privileged? Yup, it's right. All problem come from cachedgroupmembers table: it looks there was a record for that user. I manually created a record and it works :) Thanks a lot for your