that, I received no further replies, so just wanted to drop this
message back into the list, just in case my reply was missed.
Regards,
--
Dan Baines
Systems Administrator, Zen Internet
T: 0845 058 9020
On 23/03/12 22:28, Thomas Sibley wrote:
On 03/23/2012 07:59 AM, Dan Baines wrote:
Is there any extra config that needs to be added, to get this working
properly, as I only had the ParseNewMessageForTicketCcs flag enabled,
and then a few RTAddressRegexp entries to cover all of the RT queues
,
and then a few RTAddressRegexp entries to cover all of the RT queues?
Regards,
--
Dan Baines
Systems Administrator
Zen Internet
--
Dan Baines
Systems Administrator, Zen Internet
T: 0845 058 9020