[rt-users] GnuPG runs out of control

2011-02-20 Thread Dan Mahoney, System Admin
Hey there, I'm using RT 3.8.8, installed from FreeBSD ports on a FBSD 8.1-release system. When enabling GnuPG, I send in a signed message and get a couple dozen perl processes... In the logs, I get this: [Sun Feb 20 04:16:39 2011] [error] [client 149.20.61.33] FastCGI: server

[rt-users] Merged tickets missing from search

2010-10-11 Thread Dan Mahoney, System Admin
Hey all, We're running rt3.8.6, under FreeBSD, installed from ports. All modifications done via rt_siteconfig.pm (and there are not many). The problem I'm seeing is this: we have a ticket which is not showing in the list of unowned tickets. A second ticket has been merged into it which

[rt-users] Multiple doctypes/HTML Validation

2010-06-27 Thread Dan Mahoney, System Admin
So, for some reason, the HTML produced by RT doesn't seem to validate. When I looked at the source, I found two things: !DOCTYPE html PUBLIC -//W3C//DTD XHTML 1.0 Strict//EN http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd; !-- --!DOCTYPE html PUBLIC -//W3C//DTD XHTML 1.0

[rt-users] Multiple RT Entry points?

2010-06-16 Thread Dan Mahoney, System Admin
Hey there, I'd like to be able to do HTTP auth on RT for my staff (who would have single sign-on), while still allowing standard web-logins for my customers. Is there an easy guide as to how to accomplish this? I've already got one RT instance doing web-auth, which was fairly

[rt-users] Does RT work with current FCGI?

2010-06-01 Thread Dan Mahoney, System Admin
All, I'm having an issue that's causing me this error: Wide character in FCGI::Stream::PRINT at /usr/local/lib/perl5/site_perl/5.10.1/HTML/Mason/CGIHandler.pm line 105. From reading the mailing lists, it can be fixed by downgrading the fcgi module to 0.68. However, BSD's ports aren't nice