RT/Interface/Email/Filter/TakeAction.pm
>
> Somewhere around line 228, add this:
>
> last if $line =~ /^(from:)/i;
>
> (or in your case, replace the “from:” with “ip:”)
>
>
>
> - Brent
>
>
>
>
>
>
>
> *From:* rt-use
All email sent to RT is scanned by rt-mailgate for known commands. So far
so good, but when a user sends an email with something like that:* ip:
10.0.0.0* the rt-mailgate try to interpret *ip* like a command and return
an error email. How can i stop rt to interpret all the strings separated bi
":"
Hello
Give the user or usergoup privileges on that queue, for that select your queue
and go to user or group rights tab.
Make sure your user its the privileged user.
From: rt-users [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of
Joseph Mays
Sent: Wednesday, January 27, 2016 1
Thank you but i solved the problem, the call to rt-mailgate was not correct.
În lun., 25 ian. 2016 la 20:13, Ram a scris:
> Show the calls to rt-mailgate from your configuration file(s).
>
>
>
> On Sat, Jan 23, 2016 at 11:51 PM, Dumitru Catalin
> wrote:
>
>> Yes, i
Yes, i use rt-mailgate and postfix, and i set the corresponding alias in
/etc/aliases
În sâm., 23 ian. 2016 la 21:08, Ram a scris:
> From: Dumitru Catalin
>> To: "rt-users@lists.bestpractical.com"
>>
>> Subject: [rt-users] sort tickets
Hello,
I set replay address and comment address for a queue. All tickets sent to
this address I want to be inserted in that queue, but the system try to
create the ticket in General queue.
I need some advice, how can I sort the ticket in queue by address specified
for that queue.
Thank you!
user emails and
> converting them into tickets ?? :-\ :-\ :-[
>
> On 01/16/2016 08:11 PM, Dumitru Catalin wrote:
>
> First, in RT_SiteConfig.pm you need to define your address like: Set(
> $CorrespondAddress, 'r...@organizationdomain.ro');
> Set( $CommentAddress, 'comm...
First, in RT_SiteConfig.pm you need to define your address like: Set(
$CorrespondAddress, 'r...@organizationdomain.ro');
Set( $CommentAddress, 'comm...@organizationdomain.ro'); then, if you use
postfix, you need to create aliases in /etc/aliases for queue like:
rt-testqueue: "|/opt/rt4/bi
