[rt-users] Login persistence

2014-05-23 Thread Flynn, Peter
I have managed to get authentication using LDAP working OK, but I seem to have missed or misunderstood something about persistence. When I click on Logout, I get logged out and immediately logged back in again. I think I can see why this would happen, in the sense that the web environment

Re: [rt-users] Fwd: Login persistence

2014-05-23 Thread Flynn, Peter
On 23/05/14 10:20, Rory wrote: Hi Peter, As you noted your web environment is essentially holding the login token. When you click logout, Apache serves up the you are logged out page, processes the authentication configuration and, because of this line:, # allow web auth to pass login status

Re: [rt-users] Incoming email address

2014-05-20 Thread Flynn, Peter
On 19/05/14 15:23, Dominic Hargreaves wrote: You need to set up some pipe aliases using rt-mailgate: http://www.bestpractical.com/docs/rt/4.2/rt-mailgate.html Thanks...I had got that far, but it wasn't clear if the aliases you create in /etc/aliases had to match usernames set up in RT.

[rt-users] Incoming email address

2014-05-19 Thread Flynn, Peter
I am setting up a test instance of rt as part of our investigation of a replacement for our current helpdesk system. So far it's up and running nicely on a virtual host under Apache, and I've been adding some test users and queues. I can't find any documentation on how best to set up the email