I want to strip out a particular requestor address, and replace it with
another one from within RT. This is to prevent emails from one of our
new clients, (who happens to have around 30 servers, all which send
errors, and logs with the email address of
us...@hostname.bogusdomain.local), from
from
requestors?
On Thu, May 06, 2010 at 11:07:04AM +0100, Gabriel - IP Guys wrote:
I want to strip out a particular requestor address, and replace it
with
another one from within RT. This is to prevent emails from one of our
new clients, (who happens to have around 30 servers, all which send
I'm taking over the management of a server, which has RT on it, and
there is a script running on one of the queues, that basically does the
following,
If you are known to the RT system, then you know who comments on your
tickets. For example, George and Bob, are RT users. If George is a
requestor
RT is not that hard to install. I've installed it on numerous rpm based
systems, redhat, fedora, centos - all without problem and incident. From
source, and from RPM. Google for RT install centos guide - should get
you what you need.
-Original Message-
From:
Hi guys, Just a quick one, is it possible to merge two existing q's
into one?
---
Kind Regards,
Mr Gabriel
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