Re: [rt-users] changing Organization

On 02/12/13 16:56, Alex Vandiver wrote: On Fri, 2013-11-29 at 13:11 +, Jenny Martin wrote: I would like to change our Organization name to avoid confusion with another RT instance? Does anyone have a script to fixup the RT database so that I can change the Organization name without

[rt-users] changing Organization

I would like to change our Organization name to avoid confusion with another RT instance? Does anyone have a script to fixup the RT database so that I can change the Organization name without breaking the RT ticket links?

Re: [rt-users] RT_SID cookie not invalidated at logout

I've dug into this. Are you by chance using Oracle for the RT database? If not, are you explicitly setting the $WebSessionClass option to Apache::Session::File? Thomas Thanks for investigating. Yes, we are using Oracle. WebSessionClass is default, which is commented out. -- RT

Re: [rt-users] RT_SID cookie not invalidated at logout

All our users authenticate using their LDAP credentials via RT-Authen-ExternalAuth plugin. I just tried creating a local user, and RT does the right thing when the local user logs in - it sends back a new cookie and removes the old session data. So the problem seems to be with the

[rt-users] RT_SID cookie not invalidated at logout

I use RT on several computers, and found that changes I made to RT-at-a-glance on one were not seen when I re-logged in on another. The browser is presenting the RT_SID cookie from a previous session, and RT then seems to use the cached RT-at-a-glance data perhaps from /opt/rt4/var/session_data.