[rt-users] Installation woes

2008-04-23 Thread John Paul Hayes
Hi all! Just a quick one here. I obtained a fresh copy of RT and tried to install it on my linux server. However, the installation failed when trying to change permissions. Now as a result, mysql and ssh have all failed. Has anybody come across this before? Any help would be much appreciated!

Re: [rt-users] DB Query

2007-05-09 Thread John Paul Hayes
The syntax for the SQL may vary depending on the database (we're running Oracle). /Steen -- *From:* [EMAIL PROTECTED] [mailto: [EMAIL PROTECTED] *On Behalf Of *John Paul Hayes *Sent:* Tuesday, May 08, 2007 6:25 PM *To:* rt-users@lists.bestpractical.com *Subject:* [rt-users

[rt-users] DB Query

2007-05-08 Thread John Paul Hayes
Hi All, I am running a script with accesses the rtdb directly (for speed purposes). One of the requirements is that I have to find any ticket what was resolved with a custom field entry selected. Does anybody know off hand how to link a ticket id to the custom field entry id in the db? Thanks

[rt-users] Attachments

2007-03-28 Thread John Paul Hayes
Hi All, I'm currently developing a form which performs some basic ticket manipulations eg, set priority, due date etc... Now the requirement to add attachments has arisen on this form. I've searched the archives for relevant information on this but I cannot find any. So hence this post. Has