That's the way to do it.
Just a warning. You will overwrite all the tickets on your new server, so I
hope you're not in production yet.
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Sergio Mesquita
Sent: Friday, April 05, 2013
)
on the wiki.
http://requesttracker.wikia.com/wiki/InstallationGuides
With all the different setups out there, there is no one true a-z install guide
that will work for everybody. Just read a few and try it out.
Jourdan Perla
University of California, Davis
From
That did it. Thanks!
From: Ruslan Zakirov [mailto:ruslan.zaki...@gmail.com]
Sent: Tuesday, April 24, 2012 10:23 PM
To: Jourdan Perla
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Lookup of Requestor Custom Field
You need FirstCustomFieldValue method instead of _Value.
Ruslan
-error( $newowner );
#set the owner
my ($status, $msg) = $self-TicketObj-SetOwner( $newowner );
unless( $status ) {
$RT::Logger-error( Impossible to assign the ticket to $newowner: $msg );
return undef;
}
return 1;
-
Jourdan Perla
BFTV Admin Group (BAE/FST/TEX/VEN)
University of California
...@lists.bestpractical.com] On Behalf Of Kevin Falcone
Sent: Wednesday, March 14, 2012 4:49 PM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] rt-mailgate 302 Error. No, not Plack.
On Wed, Mar 14, 2012 at 09:43:47PM +, Jourdan Perla wrote:
An Error Occurred
=
302 Found
Missed a Location in /etc/request-tracker3.8/apache2-modperl2.conf
Location /rt/REST/1.0/NoAuth
Order Allow,Deny
Allow from rt.myserver.com
/Location
Did the trick.
-Jourdan
-Original Message-
From: Jourdan Perla
Sent: Thursday, March 15, 2012 10:44 AM
To: rt-users
alert emergency
Set($LogToSyslog, 'info');
Set($LogToScreen, 'warning');
# log to /var/log/rt3.log
Set($LogToFile, 'debug');
Set($LogDir, '/var/log');
Set($LogToFileNamed , rt3.log);
On Fri, Feb 24, 2012 at 10:24:52PM +, Jourdan Perla wrote:
Fixed it. I was missing an Auth exclusion for the /REST
Install of RT3.8 on Ubuntu 10.4 LTS.
I'm getting that pesky 302 Found error as I'm trying to push mail into my
queues using rt-mailqueue.
I've done the usual Googling and wiki hunts, and I've run out of options.
- Aliases are working fine, it's a rt-mailgate error.
- Plack is up to date
