[rt-users] Order of file attachments in Ticket Transaction

2008-10-30 Thread Judy Illeman Gaukel
Hello Olaf, Did you ever get an answer to this question? I don't quite understand how RT chooses the order of the attachments - it doesn't seem to be based on file size, name or date of creation! Thank you, Judy Gaukel Hello list, I searched for this topic but didn't find anything,

[rt-users] redirect RT login page - where does that happen?

2008-04-29 Thread Judy Illeman Gaukel
Hi RT-experts, I've have RT 3.6.6 on a Solaris 9 machine and all is well -- but I need to redirect my old machine (another solaris 9, but with RT 3.6.3 not sending emails any more) -- so that the users are using RT on the new machine.I've been looking at share/html/index.html but I'm not

Re: [rt-users] Still struggling with mail that worked that doesn't now

2008-04-24 Thread Judy Illeman Gaukel
Hi Drew, I have used cpan to install Scalar::Util with no luck. I guess what dumbfounds me is that all of this was working before the latest Solaris patch (so I'm guessing the latest security patch must have munged up perl!)... So I haven't modified any of the RT files - or anything else,

[rt-users] RT mail problem - chameleon

2008-04-17 Thread Judy Illeman Gaukel
Hi, I posted earlier about my solaris RT 3.6.3 perl 5.8.8 problem. I decided to rename /bin/perl and force RT to use /opt/csw/bin/perl, (even though this is stated in the RT config files!) - and now have a different kind of error. I have since learned how to cpan -i Scalar::Util which

[rt-users] Problems with 3.6.3 install

2007-03-05 Thread Judy Illeman Gaukel
I have had RT3.4.5 running on a couple of machines without a problem. I recently got a fresh solaris 9 machine, blastwaved rt onto it, and - am amazed at how much trouble I am having setting 3.6.3 up! Is it THAT different!?!!! Does anybody on this forum talk to people who have trouble on

[rt-users] RT 3.6.3, Solaris 9, Global config RT-at-a-glance page broken

2007-02-28 Thread Judy Illeman Gaukel
Hello, I'm going around in circles trying to figure out why I am unable to use the Admin/Global configuration RT at a glance page (the error I get is: *System error* *error:* Can't call method Content on an undefined value at /opt/csw/rt3/share/html/Admin/Global/MyRT.html line 50.