[rt-users] Getting a comment preview

. Karmi Simonov | Operations Support Engineer PANAYA Making ERP Easy | www.panaya.comhttp://www.panaya.com/ -- RT Training in Seattle, June 19-20: http://bestpractical.com/training

Re: [rt-users] ExternalAuth isn't updating EmailAddress

] ExternalAuth isn't updating EmailAddress On Tue, Nov 27, 2012 at 05:54:51PM +, Karmi Simonov wrote: I'm running RT4.0.6 with the last ExternalAuth plugin. Please check your ExternalAuth version in Tools - Configuration - Tools - System Configuration, your debug lines don't line up with the latest

[rt-users] ExternalAuth isn't updating EmailAddress

) Karmi Simonov | System Administrator TEL +972.9.7618000 EXT. 148 | FAX +972.9.7467901 | ka...@panayainc.commailto:ka...@panayainc.com PANAYA Making ERP Easy | www.panayainc.comhttp://www.panayainc.com We're hiring! http://bestpractical.com/jobs

Re: [rt-users] creating ticket asks for credentials again

Guys, Any ideas? -Original Message- From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Karmi Simonov Sent: Thursday, June 23, 2011 16:01 To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] creating ticket asks

[rt-users] creating ticket asks for credentials again

Hi guys, I've created a new queue and a new group. The new group was given permissions to open and see tickets in the new queue. All the users in this group are not privileged. Whenever I login with one of the users to create a ticket, it throws me back to the login page and only after I

Re: [rt-users] creating ticket asks for credentials again

, 2011 at 08:05:48AM +, Karmi Simonov wrote: I've created a new queue and a new group. The new group was given permissions to open and see tickets in the new queue. All the users in this group are not privileged. Whenever I login with one of the users to create a ticket

Re: [rt-users] Cut text and Gibrish in comment

@lists.bestpractical.com Subject: Re: [rt-users] Cut text and Gibrish in comment On Wed, Apr 06, 2011 at 12:18:06PM +, Karmi Simonov wrote: Hi All, I noticed that when commenting or replying on a correspondence using explorer 8 or 9 (and not in Chrome \ Firefox), the text

[rt-users] Replying to requestors by default

Hello all, I'm looking for a way to configuring the Resolve page and set Update type to Reply to requestors instead of Comments (Not sent to requestors) by default. I'm running RT 3.8.2. Any ideas? Thanks. Karmi Simonov | System Administrator | Panaya - Making ERP Easy phone: +972.9.7618000

[rt-users] Denying a group from setting an owner

Hello, I've been trying to setup group permissions to a group, that will be able to open a new ticket, but not to set the owner. I'd like it to remain Nobody (default). I've granted the group with CreateTicket, but it seems to have given them the permissions to set an owner as well. Any ideas