[rt-users] Enable Scrips per queue

2007-11-01 Thread Kobus Bensch NF
Hi I want to disable some global scrips for a new queue and haver tried to follow http://lists.bestpractical.com/pipermail/rt-users/2007-October/048215.html but it does not work. All i get is the same scripts page. Has anyone else tried this and if so on what version and what did you do to

[rt-users] Merged tickets

2007-11-01 Thread Kobus Bensch NF
Hi I use 3.6.5 and all is well except when i merge tickets. When i want to do anything with merged tickets tghe system slow down to a snail and even times out. I then have to close and reopen browser to continue as it will just not do anything. Can anybody help please. Thanks Kobus

[rt-users] Queues and scrips

2007-10-31 Thread Kobus Bensch NF
Hi Please help How do I disable a scrip for a queue? I dont want the on create scrip to run for a certain queue, but for the life of me cant figure out how. Thanks in advance Kobus ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-u

[rt-users] Change the logo

2007-10-19 Thread Kobus Bensch NF
Hi everyone I am trying to change the logo and the link on the frontpage and the header but for some reason it ios not working. My RT::LogoLinkURL http://192.168.66.1 RT::LogoURL /rt3/NoAuth/images/mtllogo.jpg RT::LogoWidth 92 RT::LogoHeight 50 RT::MasonDataDir /var/cache/rt3/mason_data set

Re: AW: Re: AW: Re: [rt-users] RT bottlenecks

2007-09-28 Thread Kobus Bensch NF
Well it depends on what you want to monitor we monitor the sql perf www perf graph this and so on let me know specifics and i can try and help Ham MI-ID, Torsten Brumm wrote: Yes we too, how do you do this exactly? Torsten -Original Message- From: Kobus Bensch NF <[EMAIL PROTEC

Re: AW: Re: [rt-users] RT bottlenecks

2007-09-28 Thread Kobus Bensch NF
Hi I use Nagios and Cacti to monitor RT and the box Ham MI-ID, Torsten Brumm wrote: Hi matthew, Me too, if you have something, pls share. Does anyone have something to cleanly monitor the rt performance? Response times etc? We are using a scrip at this moment which does a wget and this pain