[rt-users] star schema of RT DB to be used for Cognos BI

2014-02-05 Thread Lisa Tomalty
Hi all Does anyone have a star schema of the RT4.2 DB to be used for Cognos Business Intelligence, they would be willing to share with us? Lisa :) _ Lisa Tomalty Manager, Customer Relations and Support Information Systems and Technology

[rt-users] RT4 and GIT; RT4 and Eclipse

2013-08-14 Thread Lisa Tomalty
! Lisa :) Lisa Tomalty Information Systems Technology/Arts Computing Office MC 2052/PAS 2023 University of Waterloo Waterloo, Ontario, Canada MC2025/PAS1083 (519) 888-4567 X35873 ltoma...@uwaterloo.camailto:ltoma

Re: [rt-users] RT4 and ITIL

2013-04-04 Thread Lisa Tomalty
Thanks! Lisa Tomalty Information Systems Technology/Arts Computing Office MC 2052/PAS 2023 University of Waterloo Waterloo, Ontario, Canada (519) 888-4567 X35873 ltoma...@uwaterloo.ca -Original Message

[rt-users] RT4 and ITIL

2013-04-02 Thread Lisa Tomalty
HI all If you have used RT4 with ITIL service operations processes (and/or other ITIL processes such as change management), can you send me an email to discuss? Thanks everyone! Lisa :) Lisa Tomalty Information