[rt-users] Apache2::RequestIO::rflush

2010-07-15 Thread Mark Sallee
used: RT 3.8.8 (upgraded from 3.4.4) Apache 2.2.14 OS: SLES 10 SP3 DBIx::SearchBuilder (version 1.56) Mark Sallee Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com

[rt-users] Customize spreadsheet view with RT-View-ConciseSpreadsheet

2010-01-20 Thread Mark Sallee
entered the /opt/rt3/lib path. Restarted apache. Still it shows every possible field upon export. What else needs to be done to activate the module? I don't see any documentation on the RT wiki for this module, yet. RT version 3.8.7, SLES 10, perl 5.8.8 i586. -- Mark Sallee

[rt-users] error on preferences page after upgrading from 3.8.5 to 3.8.6

2009-12-10 Thread Mark Sallee
(version 0.44) DateTime::Set (version 0.25) DateTime::TimeZone (version 0.6602) Has anyone else solved this? -- Mark Sallee ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial

[rt-users] how to copy tickets between systems with rt tool or mysql

2008-12-18 Thread Mark Sallee
Does anyone have instructions on how to use the rt CLI tool to copy a ticket from one RT system to another, preserving all of the e-mail history and information? Or, is there a mysql way to copy a ticket between systems? Thanks. -- Mark Sallee

[rt-users] BCC with no subject creates ticket

2008-03-07 Thread Mark Sallee
. -- Mark Sallee, Systems Administrator The GLOBE Program - UCAR [EMAIL PROTECTED] ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's

[rt-users] how to show descriptions of custom fields?

2007-09-24 Thread Mark Sallee
: Custom Field 'Country' is a drop-down menu Select one value. I want to select a country code such as 'AR' and have an indicator that I chose 'Argentina.' Or, to be able to select the full name of the country and have only the code entered into the custom field value. Thank you. -- Mark Sallee

[rt-users] No scrollbars on long combobox

2007-09-10 Thread Mark Sallee
- if that works for your needs. As for the hair loss, that is probably inevitable for those of us working in IT! Mark Sallee -- Message: 1 Date: Mon, 10 Sep 2007 14:07:24 +0100 From: Dane Elwell [EMAIL PROTECTED] Subject: [rt-users