FW: [rt-users] Exporting request contents

Hi, Please help me in exporting ticket communication history to data file (.csv or .txt file). Thanks, Prasad -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Prasad Deshpande Sent: Friday, January 11, 2008 09:04 To: rt-users@lists.bestpractical.com

[rt-users] Exporting request contents

of the ticket). If somebody knows how to capture the ticket history then please let me know. Thanks in Advance Regards, Regards, Prasad Deshpande IT Department Phone: +91 20 27407157 Ext: 7157 DISCLAIMER: This message,including any attachments contains confidential and privileged information

[rt-users] Rearranging the custom fields in web interface

Hi, I have added few custom fields in the queue. (RT 3.2.3). But these custom fields I want to rearrange so that it becomes more user friendly. Is there any way by which I can do this? Thanks in advance. Prasad Deshpande Sr. Officer IT DISCLAIMER:This message,including any

[rt-users] how to display latest modified tickets

or solution for above mentioned problem, please let me know the same. Thanks, Prasad Deshpande DISCLAIMER:This message,including any attachments contains confidential and privileged information for the sole use of the intended recipient(s), and is protected by law. If you

[rt-users] priviledge user : one query

the tickets in a queue with access to select the custom fields. I have tried by deselecting Let this user be granted rights option, but with this custom fields are not available to the users while creating the tickets. Any suggestion on this is highly appreciable. Thanks, Prasad Deshpande

[rt-users] Priviledged user creation

know the same. Thanks in advance. Regards, Prasad Deshpande DISCLAIMER:This message,including any attachments contains confidential and privileged information for the sole use of the intended recipient(s), and is protected by law. If you are not the intended recipient, please destroy

[rt-users] Group Rigts for Custom Fields in Ver 3.2.3

-Custom Fields-your custom Field-Group Rights) But the said option is not visible in my RT. Does any one have any solution for this? Thanks in advance. Prasad Deshpande DISCLAIMER:This message,including any attachments contains confidential and privileged information for the sole

[rt-users] How to update custom fields when ticket is generated through email interface

once the tickets are generated through email interface. Thanks in advance. Regards, Prasad Deshpande Sr. Office IT Bajaj Finance Pune - India DISCLAIMER:This message,including any attachments contains confidential and privileged information for the sole use of the intended

[rt-users] Error while starting the Apache Server

getting below mentioned error log in Apache Server (../logs/error_log) :Condition::moveticket failed. Global symbol $self requires explicit package name at /opt/rt3/lib/RT/Condition/moveticket.pm line 8. If anybody knows how to solve this, please help me. Thanks in Advance, Prasad

[rt-users] Configuring helpdesk

groups for operators and admins with difference rights but could get the required functionality. Is any anyone doing this? know how to configure it? Thanks in advance. Regards, Prasad Deshpande DISCLAIMER:This message,including any attachments contains confidential and privileged