Dear Friends, I am observing a strange crashing of RT installations.
1. I have an RT installation of Version 3.6.6 on CentOS Linux scm 2.6.18-53.1.14.el5 #1 SMP Wed Mar 5 11:36:49 EST 2008 i686 i686 i386 GNU/Linux. 2. I configure RT with the following options. ./configure --with-web-user=apache --with-web-group=apache 3. Following is the apache configuration file. <VirtualHost *> ServerName xxx.xxxx.com #DocumentRoot /opt/rt3/share/html Alias /rt "/opt/rt3/share/html" AddDefaultCharset UTF-8 # this line applies to Apache2+mod_perl2 only # Below line might be incorrect, I had to use: # PerlModule Apache2::compat # mod_perl 2.0.1 from FC4 Linux PerlModule Apache2::compat PerlModule Apache::DBI PerlRequire /opt/rt3/bin/webmux.pl <Location /rt> SetHandler perl-script PerlHandler RT::Mason </Location> </VirtualHost> 4. I restart apache and everything runs normally. 5. After sometime, seems randomly apache crashes with the following error in the Apache error_log . [Sun Apr 13 07:02:05 2008] [error] Insecure dependency in chdir while running with -T switch at /usr/lib/perl5/5.8.8/File/Path.pm line 222.\nCompilation failed in require at (eval 2) line 1.\n [Sun Apr 13 07:02:05 2008] [error] Can't load Perl file: /opt/rt3/bin/webmux.pl for server xxx.xxxx.com:0, exiting... 6. If I try to start Apache, it fails with the same error. 7. At this stage, I delete the RT installation and go back to step 2 and reinstall RT without any change. 8. Once again, it Apache starts smoothly. I appreciate your help. -- Kind regards. Ravi Verma Chief Executive Officer Telecommand Software and Services 3175 Sunset Blvd, Suite 104-B Rocklin, CA 95677 Phone:9167053261 Fax:9169142008 www.telecommand.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com