[rt-users] RT for rt.support

2010-11-04 Thread Robbie Lankford
When first installed RT I failed to change 'rt.support' during the installation. Now all of my tickets get 'rt.support' tagged into the subject, as well as when I am logged in I see RT for rt.support in the top left hand corner. I have dug around a bit and cannot find where to change the name of

Re: [rt-users] RT for rt.support

2010-11-04 Thread Robbie Lankford
Thank you, that was easy enough. How do I apply changes that have been made to this file? On Thu, Nov 4, 2010 at 11:11 AM, Vick Khera kh...@kcilink.com wrote: On Nov 4, 2010, at 2:10 PM, Robbie Lankford wrote: When first installed RT I failed to change 'rt.support' during the installation

Re: [rt-users] RT for rt.support

2010-11-04 Thread Robbie Lankford
Actually all I had to do was restart apache, thanks so much for the help! On Thu, Nov 4, 2010 at 12:59 PM, Robbie Lankford rlan...@gmail.com wrote: Thank you, that was easy enough. How do I apply changes that have been made to this file? On Thu, Nov 4, 2010 at 11:11 AM, Vick Khera kh

[rt-users] A Couple of Questions..

2010-11-02 Thread Robbie Lankford
My first question is on rt-mailgate --action and the different actions available. I am just looking for further explanation of what these actions do. Second, when I first setup request tracker I failed to change rt.support to something custom and now I'm having a hard time finding where I can