Your My_LDAP 'user' needs to be the fully qualified 'CN=s_dqs_svn,
ou=people,dc=mdanderson,dc=edu'. And I hope that is a bogus password!
Otherwise, I would change it.
=+=+=+=+=+=+=+=+=+
Ryan Backman
Programmer / Analyst
George Fox University
=+=+=+=+=+=+=+=+=+
On Fri, Mar 2, 2012 at 10:16 AM
-AssetTracker/html/Callbacks/AssetTracker/Tools/Elements/Tabs/Default
Shouldn't I have read permissions for all on the Callbacks tree?
What is a typical owner/group for files?
=+=+=+=+=+=+=+=+=+
Ryan Backman
Programmer / Analyst
George Fox University
503.554.2576
=+=+=+=+=+=+=+=+=+
RT Training
/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:651)
[Wed Feb 15 23:28:54 2012] [crit]: Failed to create user : Could not set
user info (/usr/share/request-tracker3.8/lib/RT/User_Overlay.pm:513)
=+=+=+=+=+=+=+=+=+
Ryan Backman
Programmer / Analyst
George Fox University
503.554.2576
...@georgefox.edu, ExternalAuthId: jdoe, Gecos: jdoe, Name:
jdoe, Privileged: 0, RealName:
(/usr/local/share/request-tracker3.8/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:536
It seems ExternalAuth isn't even being polled at login. Any ideas?
=+=+=+=+=+=+=+=+=+
Ryan Backman
the success or failure of
web.pm.
Any ideas?
=+=+=+=+=+=+=+=+=+
Ryan Backman
Programmer / Analyst
George Fox University
503.554.2576
=+=+=+=+=+=+=+=+=+
RT Training Sessions (http://bestpractical.com/services/training.html)
* Boston March 5 6, 2012
is successfully created, but the Emplid Custom Field is blank.
I'm connecting as root and can see/edit the field through the web.
=+=+=+=+=+=+=+=+=+
Ryan Backman
Programmer / Analyst
George Fox University
503.554.2576
=+=+=+=+=+=+=+=+=+
RT Training Sessions (http://bestpractical.com/services
Oops! I'm running RT 3.8.7 with ExternalAuth 0.0.9
=+=+=+=+=+=+=+=+=+
Ryan Backman
Programmer / Analyst
George Fox University
503.554.2576
=+=+=+=+=+=+=+=+=+
Your thread never seemed to contain an RT version and an
RT-Authen-ExternalAuth version. If you provided those and I missed
them, I'm
Looking at the database, it would be a simply SQL statement to insert the
desired value into the user custom field... Do I need to be aware of
anything before I start directly inserting into the RT tables?
=+=+=+=+=+=+=+=+=+
Ryan Backman
Programmer / Analyst
George Fox University
503.554.2576
');
=+=+=+=+=+=+=+=+=+
Ryan Backman
Programmer / Analyst
George Fox University
503.554.2576
=+=+=+=+=+=+=+=+=+
-- Forwarded message --
From: Mike Johnson mike.john...@nosm.ca
To: rt-users@lists.bestpractical.com
Date: Mon, 12 Dec 2011 09:00:28 -0500
Subject: Re: [rt-users] ExternalAuth Installed
about why I can't see any log information from
ExternalAuth. It looks like its installed but the only log info I get is
about Web.pm.
=+=+=+=+=+=+=+=+=+
Ryan Backman
Programmer / Analyst
George Fox University
503.554.2576
=+=+=+=+=+=+=+=+=+
RT Training Sessions (http://bestpractical.com
;
=+=+=+=+=+=+=+=+=+
Ryan Backman
Programmer / Analyst
George Fox University
503.554.2576
=+=+=+=+=+=+=+=+=+
RT Training Sessions (http://bestpractical.com/services/training.html)
* Boston March 5 6, 2012
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