[rt-users] RTIR 1.1.5 Failed Installation

2006-06-28 Thread Serge Bianda
I tried to install rtir-1.1.5 and when I run the command perl Makefile.PL I get the following message: Cannot autoload main - main::AUTOLOAD at inc/Module/Install.pm line 88. What could be wrong? ___

RE: [rt-users] RTIR 1.1.5 Failed Installation

2006-06-28 Thread Serge Bianda
Thanks that worked. (actually Module::Install was already there but not Module::Install::RTx) -Original Message- From: Zhiming Liu [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 28, 2006 2:01 PM To: Serge Bianda Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] RTIR 1.1.5

RE: [rt-users] Unable to Initiate database installation for RTFM-2.2.0RC2

2006-06-27 Thread Serge Bianda
the rt_user has all the permissions for the rt3 database, so should not be an issue. What should be typed in to pass the DB credential from the command line 'make initdb'? -Original Message- From: Jason Fenner [mailto:[EMAIL PROTECTED] Sent: Tue 6/27/2006 9:14 AM To: Serge Bianda Cc

[rt-users] Unable to Initiate database installation for RTFM-2.2.0RC2

2006-06-26 Thread Serge Bianda
I compiled and installed RTFM with no problem, but when I try to run the command make initdb I get the following message: /usr/bin/perl -Ilib -I/opt/rt3/lib /opt/rt3/sbin/rt-setup-database --action schema --datadir etc --datafile etc/initialdata --dba rt_user DBI

[rt-users] Graph for RTx-Statistics-1.0.8 not showing

2006-06-26 Thread Serge Bianda
My RT 3.4.5 was installed correctly and I also have GD and all the perl modules installed (GD::Graph, Apache::GD::options, ...), but I don't seem to see the graph when I go to Resolve Time Graph under RTx-Statistics. All I can see if an icon of a picture that did not load. If I right click on it

[rt-users] Missing Options to choose on the Ticket

2006-06-26 Thread Serge Bianda
From this screen, you will notice that Im missing something on the upper top right hand side menu, right above Dates: (Reply|Resolve|Comment) How do I make them appear? I installed RT for the second time on the same machine and the first time everything was fine, but not this time.