When I run the following query:
Content LIKE 'schäfer'
OR Subject LIKE 'schäfer'
OR Subject LIKE 'tekom'
OR Content LIKE 'tekom'
OR Requestor.EmailAddress LIKE 'tekom'
OR Requestor.EmailAddress LIKE 'schaefer'
OR Subject LIKE 'schaefer'
OR Content LIKE 'schaefer'
OR Requestor.Name LIKE 'schaefer'
O
Nobody an idea?
--
Hello,
at the moment I'm trying to modify an existing ticket by the Rest
Interface. But it doesn't work as expected. How must the request look
like, that I can modify a Ticket?
The following does _NOT_ work:
2007-06-08 12:01:32.839:
--
Hello,
at the moment I'm trying to modify an existing ticket by the Rest
Interface. But it doesn't work as expected. How must the request look
like, that I can modify a Ticket?
The following does _NOT_ work:
2007-06-08 12:01:32.839:
-
2007-06-08 12
I get the following error a couple of times a day. It happens randomly
and I can not figure out what exactly causes this error.
Does anyone have an idea what can cause this error?
System error
error:
RT::Attribute::Name Unimplemented in RT::Attributes.
(//var/www/localhost/rt-3.4.5/lib/RT/Attr
Selfservice uses the same layout templates as the
base RT. Is it possible to use an alternate stylesheet set for Selfservice? If
yes, how?
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The unprivileged user has currently the following rights:
- ReplyToTicket
- ShowTicket
- ModifySelf
But the user is still able to view *all* tickts from *any* user by
changing the ticket-id in the request url.
How can I fix this security issue, so that the user can only see his own
tickts?
__
In RT there is a form in Tools/Offline that you can use to automate the
ticket-creation process.
Is there also a script, where you can query a text/plain info for the
ticket like you use it in the Tools/Offline form?
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From my POV the request is correct, but
still the server throws an fault:
Fault
Array( [faultcode] => SOAP-ENV:Client [faultstring] => Failed to access class (rt3.0.wsdl) at /usr/lib/perl5/vendor_perl/5.8.7/SOAP/Lite.pm line 2239. [faultactor] => http://support:8080/)
Request
