Re: [rt-users] FW: RT 4.0.8 + Fedora 16 - Almost There

2012-12-14 Thread Walid Haider
- Almost There On Wed, Nov 28, 2012 at 01:56:18PM +, Walid Haider wrote: I have tried to follow the instructions in order to configure RT to work with Apache 2 + mod_perl but surely, I am missing some configuration and cannot figure out what it is. It's worth checking your error logs

[rt-users] FW: RT 4.0.8 + Fedora 16 - Almost There

2012-11-28 Thread Walid Haider
Hi All, I have managed to install RT4.0.8 on Fedora 16, but when I launch RT from a browser, I am getting: You're almost there! You appear to have installed RT's web interface correctly but not yet configured your web server to run the RT server which powers the web interface. The next step

Re: [rt-users] (Installing RT 4.0.5) Fixdeps unable to make HTML::Mason

2012-03-13 Thread Walid Haider
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Kevin Falcone Sent: segunda-feira, 5 de Março de 2012 16:35 To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] (Installing RT 4.0.5) Fixdeps unable to make HTML::Mason On Mon, Mar 05, 2012 at 10:01:44AM +, Walid Haider wrote

Re: [rt-users] (Installing RT 4.0.5) Fixdeps unable to make HTML::Mason

2012-03-05 Thread Walid Haider
de 2012 17:07 To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] (Installing RT 4.0.5) Fixdeps unable to make HTML::Mason Please keep list replies on the list. On Wed, Feb 29, 2012 at 05:11:25PM +, Walid Haider wrote: I tried your suggestion, but still same error. Any ideas

Re: [rt-users] (Installing RT 4.0.5) Fixdeps unable to make HTML::Mason

2012-02-29 Thread Walid Haider
Fevereiro de 2012 16:10 To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] (Installing RT 4.0.5) Fixdeps unable to make HTML::Mason On Thu, Feb 23, 2012 at 08:48:47AM +, Walid Haider wrote: Hi Kevin, Below is the result: cpan[1] look HTML::Mason Trying to open a subshell

Re: [rt-users] (Installing RT 4.0.5) Fixdeps unable to make HTML::Mason

2012-02-23 Thread Walid Haider
: quarta-feira, 22 de Fevereiro de 2012 17:27 To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] (Installing RT 4.0.5) Fixdeps unable to make HTML::Mason On Wed, Feb 22, 2012 at 08:58:02AM +, Walid Haider wrote: Thanks for your response. Below is the full output of make fixdeps

[rt-users] FW: (Installing RT 4.0.5) Fixdeps unable to make HTML::Mason

2012-02-23 Thread Walid Haider
: Walid Haider Sent: quinta-feira, 23 de Fevereiro de 2012 08:49 To: rt-users@lists.bestpractical.com Subject: RE: [rt-users] (Installing RT 4.0.5) Fixdeps unable to make HTML::Mason Hi Kevin, Below is the result: [root@rt-test rt-4.0.5]# cpan cpan shell -- CPAN exploration and modules installation

Re: [rt-users] (Installing RT 4.0.5) Fixdeps unable to make HTML::Mason

2012-02-22 Thread Walid Haider
...@lists.bestpractical.com] On Behalf Of Kevin Falcone Sent: terça-feira, 21 de Fevereiro de 2012 19:40 To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] (Installing RT 4.0.5) Fixdeps unable to make HTML::Mason On Tue, Feb 21, 2012 at 04:24:05PM +, Walid Haider wrote: I am trying to install RT

[rt-users] (Installing RT 4.0.5) Fixdeps unable to make HTML::Mason

2012-02-21 Thread Walid Haider
Hi, I am trying to install RT 4.0.5 on FC 12, when I make fixdeps, I am getting: ... HTML-Mason-1.48/inc/Mason/Build.pm '/usr/bin/perl Makefile.PL' returned status 512, won't make Running make test Make had some problems, won't test Running make install Make had some problems, won't

Re: [rt-users] Time Worked Report

2011-04-26 Thread Walid Haider
these files around to other directories will just frustrate you more and distract you away from de-bugging the real problem. If this doesn't work, send me a list of the modified code for Tabs and index.html. Kenn LBNL On Thu, Mar 31, 2011 at 1:18 AM, Walid Haider walid.hai

Re: [rt-users] Time Worked Report

2011-03-29 Thread Walid Haider
Kenn, Again, thanks for the reply. As I ran a packaged install of RT 3.8.4, my $home is /usr/share/rt3. My folder structure is different compared to what you mention below, as I do not have a share directory within my RT $home. Please advise if I should create the local directory within

Re: [rt-users] Time Worked Report

2011-03-29 Thread Walid Haider
@lists.bestpractical.com Subject: Re: [rt-users] Time Worked Report Do you have a /usr/local/rt3? /Johan From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Walid Haider Sent: den 29 mars 2011 15:20 To: Kenneth Crocker; rt-users

[rt-users] Support Contract Client Check

2011-03-24 Thread Walid Haider
Hi, I am running RT 3.8.4 and have created a custom field, with a list of all our clients, so that the client name is selected from the list when creating or updating a ticket. I am now looking to implement a way of checking if the client's support contract has not expired (and perhaps even,

Re: [rt-users] Support Contract Client Check

2011-03-24 Thread Walid Haider
Hi Roy, Thanks for your response, any chance you can send me an example of the global scrip you are using? Regards, Walid From: Raed El-Hames [mailto:raed.el-ha...@daisygroupplc.com] Sent: quinta-feira, 24 de Março de 2011 12:10 To: Walid Haider; rt-users@lists.bestpractical.com Subject: RE

[rt-users] Time Worked Report

2011-03-24 Thread Walid Haider
Hi, I am a bit of a newbie with RT, and was wondering if you could help me. After following the installation your instructions at http://requesttracker.wikia.com/wiki/TimeWorkedReport, I get the following errors when clicking on the Time Worked Report link in RT: Error during compilation of

[rt-users] RT 3.8.4 to 3.8.9 Upgrade

2011-03-23 Thread Walid Haider
Hi, I am a bit of a new-bie on setting up RT and having trouble upgrading RT from 3.8.4 to 3.8.9. (NB: RT 3.8.4 was installed using yum) Problem: Upgrade seemed to complete successfully, but strangely enough when I login to RT, it still shows me version 3.8.4. I am running RT on the following