is the best practice (or failing that, Most Common Practice) among
RT administrators?
Wes Modes
University of California,
Santa Cruz
RT Training Sessions (http://bestpractical.com/services/training.html)
* Washington DC, USA October 31 November 1, 2011
* Barcelona, Spain November 28 29
directly by RT server (don't forget to set
$SMTPFrom correctly)
This way, there will be only one server to manage (though you will need
to setup mailgate on RT server once).
Em 25-10-2011 16:59, Wes Modes escreveu:
I'm pretty sure this has been hashed and rehashed on this list, but a
google
.
Wes
On 1/12/2011 4:14 PM, Kevin Falcone wrote:
On Wed, Jan 12, 2011 at 04:01:08PM -0800, Wes Modes wrote:
[Wed Jan 12 23:31:22 2011] [error]: AUTH FAILED, Couldn't Load Password
Encryption Package.
Error: Can't locate Crypt/MySQL.pm in @INC (@INC contains:
/usr/local/rt/lib
Maybe, but then this isn't what is causing the error, no?
Also, memberOf is one way of implementing groups. That is a one-to-many
record within the user record. If you don't have memberOf implemented
within your LDAP, then you can have a group record that contains a list
of userIDs.
Wes
On
:37PM -0800, Wes Modes wrote:
I am using ExternalAuth to connect RT3.8.8 to LDAP.
Detailed documentation seems to be woefully absent, and I've scoured the
web and tried the
dozens of conflicting suggestions, so I'm turning to y'all.
Here's the error I get:
[Tue Jan 11 01:41
-0800, Wes Modes wrote:
Kevin, you said the error is clear. but it seems less than clear to
me. Especially since I have no problem connecting to ldap with
ldapsearch using the same DN.
Are we stalled out here, then? If this forum can not offer help, any
suggestions where to turn to for help
] *On Behalf Of *Wes Modes
*Sent:* Monday, January 10, 2011 9:04 PM
*To:* RT Users
*Subject:* [rt-users] ExternalAuth help needed
I am using ExternalAuth to connect RT3.8.8 to LDAP.
Detailed documentation seems to be woefully absent, and I've scoured
the web and tried the dozens of conflicting
I am using ExternalAuth to connect RT3.8.8 to LDAP.
Detailed documentation seems to be woefully absent, and I've scoured the
web and tried the dozens of conflicting suggestions, so I'm turning to
y'all.
Here's the error I get:
[Tue Jan 11 01:41:56 2011] [critical]:
Agreed. One sysadmin managing a score of mission-critical servers and a
half dozen projects does not allow much time for one-offs and special
cases. Over my 25 years of sysadmin experience, I've learned that the
most efficient thing I can do as a sysadmin is to allow the package
management
Dear Boss:
I strongly recommend going with the 3.6 version of RT. The install takes a few
minutes, and it otherwise meets all the requirements of our project. Migration
of old queues is simple. There is cost savings in the near and long-term.
There is no rpm of RT3.8 that works for RHEL
manager's fault if a software manufacturer such
as Best Practical and its user community fail to create a package for
the latest software. Compare that to software whose RPMs are kept
relatively up-to-date.
Wes
On 11/2/2010 3:49 PM, Paul wrote:
On 11/02/2010 02:19 PM, Wes Modes wrote:
Hello, I
:
Agreed. This is why I spent a week with cpan2rpm and built packages for both
openSuSE (which we're transitioning to) and CentOS.
On 3/11/10 11:21 AM, Wes Modes wmo...@ucsc.edu wrote:
Paul, sounds like you aren't a long term fan of Fedora, RHEL, or CentOS,
so I'm guessing yum feels like
, Wes Modes wmo...@ucsc.edu wrote:
I presume that is CentOS5. That would make me very happy as CentOS RPMs
should work for RHEL.
One thing I adore about well-built packages is that things are placed in
the right location for the OS. For instance, the RT3 rpms put all the
config files in /etc
Hello, I have been struggling with attempts to install RT3.8 via RPMs.
I know it is perfectly possible to install RT3.8 using the BP install
scripts and docs, but I'd prefer to do it through yum for system
sustainability, ease of updates and upgrades, etc.
These instructions show how to set up
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