Hi,
New to RT, have 4.0.2 installed (Red Hat Linux).
We want new tickets to generate an email to the submitter (who can be
a random email account) as well as to the normal team.
In Tools - Global - Scrips we have:
(script 16)
Descrition: On Create
Stage: TransactionCreate
Condition:
On 09/12/2011 03:20 PM, Kevin Falcone wrote:
On Mon, Sep 12, 2011 at 02:27:23PM -0400, William F. Dudley Jr. wrote:
We want new tickets to generate an email to the submitter (who can be
a random email account) as well as to the normal team.
In Tools - Global - Scrips we have:
(script 16
Hi,
Total rt newbie here. installed rt 4.0 on CentOS Linux box, with Apache2
and fastcgi (mod_fcgid, actually). It's mostly working, but
I'm seeing a lot of errors in the apache logs, and I don't like them.
[Fri May 20 14:25:05 2011] [warn] (104)Connection reset by peer:
mod_fcgid: read